We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
What lace? Girl, buy it. Don't even think about it. Just buy it. It's $30 cheaper than on Amazon.The hair is so soft. I took it out of the bag and put it on and it's perfect, it had a crease where it folded but it was easily fixed. If your skin tone is similar to mine, you don't even need to colour the lace.
This wig is very convenient and has a lot of room for parting your hair! The wig has an adjustable band inside the wings and there is no comb. It is a dome cap so it won't come off. My head is a little too small for the wig so I pinned it in the back and it still wasn't noticeable. I didn't have to bleach the knots at all. All I had to do was put some foundation in the cap and inside the wig and I was good to go! I ordered 26 inches and the length and density was exactly what I expected. I am very pleased with my order.
Great quality hair ! No shedding. No tangles , Very soft and easy to install , good price !
Lovely wig for the price! so far so good
The hair arrived fast, there was no smell and the hair is very soft and the curls are very pretty. make it look more like your scalp.a little make-up or spray dye can do the trick. So far loving the hair.
It's very easy to put on. I don't do wigs often or too much and I'm no install model but I think I did pretty good. If you like me where u kinda sorta know what your doing then this is def a good look for you the curls is soft and manageable it do shed a lil bit but over all I'm satisfied with this hair wig.
love the hair
Absolutely love this wig !!!
Hair was soft and came out the pack nicely. It looks good and doesn’t need much done to it. 5 stars for the value
I love the wig as a whole the adjustable strap was great for my small head and styling was a breeze. I did trim more of the lace off and there was some shedding during styling but no too much it still is full of body! It is not a right out of the box wig , you do have to detail it but for the price it is definitely a great purchase!! My daughter did suggest I bleach it even though the knots are small ( which I love) they are dark black .I think it’s a fabulous buy!!!
This Hair is beautiful.The lace is natural.No tangles,no shedding.really great quality human hair wig.
Very soft shipping was fast I love it
Beautiful hair but I don’t think it’s exactly 22inches shipping was ok
This hair is good quality. very soft and doesn’t shed much at all!!!
Soft and bushy hair.
This wig is nice an it is a value for your money
the hair is soft and it came as described.deep wave wig hold curl well.
This is vey nice and soft. I love it. It shred a bit and the ends are a bit stringy and can get knocked. After a few wears the lace flips over so might have to trim or glue it down to stay flat. I’m given 4 stars only
Great feel looks amazing.
I ordered at 18Inch 4x4 closure. It came preplucked and pre bleached. WHICH I ABSOLUTELY LOVED. The hair itself was overall so beautiful I absolutely love it! I was able to just throw it on and go about my day. I highly recommend this WIG it was definitely worth every penny! 10/10. I will be ordering more wigs from THIS COMPANY.