Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
Get this wig! I bleached the knots and I was surprised at how well they came out. The wig didn't have a smell which is always a plus and it curled good as too!
The length is true!!!The curly pattern is beautiful!It has good clear lace; knots bleached great!This lace is great! You can style the wig any way and it's tangle free if you take care of it the right way.This is the softest hair I have ever had.The texture is very good and has not fallen off so far.Will definitely buy again.It's worth it for the price!!
Very great hair, very soft I really loved installing this unit most definitely will buy again! Thank you!
In love with the wig ! It was delivered very fast. I love the color and the curls! Don't doubt about this one and order.I really enjoyed the hair quality.
True to length and full to ends.One of the best wigs Ive purchased in a while!The quality of its hair is really good;the hair is shiny;the hair are beautiful.This hair is beautiful and soft;I love it;and delivery was swift about 4 days.I suggest you buy from here.
The wig is good better than I thought. The hair is very soft with little to no shedding. Got it installed for my families' bday party and I love it!!!
The hair is coming very fast; about five days later. The hair is very soft; likes curly hair; and is easy to maintain. The hair is super soft; super cute; and looks exactly like the picture! Very thick and plump; very beautiful curly hair! I am satisfied with the quality.
I am very happy with my order this time,the hair I received was exactly what I wanted,the quality was very good,the hair was very shiny,the hair did not fall off,no tangles,I love it!!I would order more!
The hair is soft,the lace melt beautiful,very good quality came in 3 days!Super super fast shipping.The hair is also good quality,no tangle and no forks!!!
Very amazing wig and lovely seller who communicated all the way through; would definitely recommend!
This wig was absolutely stunning . From plucking to installing it . It was super ; super easy & I would definitely purchase this wig again !
The hair is superrr soft and I am in love with the length. Great Price cant wait to install it this weekend for my birthday
The hair is very soft and it doesn't smell; customer service was top tier; very nice and respectful and most importantly understanding. Everything just went well; I 100% recommend this hair and this company . I love it
Definitely worth the money this was a gorgeous wig!The hair is super soft with no tangles or shedding!I absolutely love this which was true to length took color well!I can't wait to wear this wig and go shopping! It took the color so well; got so many compliments on it .I would definitely recommend this product if you are looking for a cute hair.
I love the texture it's true to length ; No shedding . The company communicates 24/7 . I received my wig in 2 days . The color is fire I definitely recommend this wig .
Communication with this seller has been awesome. Even though the shipping carrier dropped the ball; I immediately contacted the seller to let them know of the issue and they stepped in assisting me. They have been very proactive and given me alternative options as well!
10/10 highly recommended! the wig was very soft ; no shedding & true to length. and it came earlier than the delivery date!! i received many compliments and will definitely be purchasing again.
I 100% recommend you to buy it!You get exactly what you're paying for! Sweetie let's get this wiiiiggg!! Lol; Honestly I'm in love with it. By taking care of it.The hair is super soft; didn't have a smell. Overall I love this unit;I received Sooo many compliments!!! and will most definitely buy from them again!!Really nice vendor got it within 5 day shipping! hair was super easy to install and i really didn't have to do much to it GET IT!
Oh my god; I can't believe how magical this wig looks on me!! I like its softness and elasticity. Real human hair!! I would recommend this wig to anyone because it will showcase beauty on any woman. I like its fit; it's fast and easy to install; and it's also very soft.
THIS IS REAL VEIW, i got a 13x4 32 inch 180 density..great lace it looks a little bit thin on the ends but other than that true to length ,no smell 9/10
Literally the best store, the wig was so good. True to length, doesn smell and it was so nice. No shedding or nothing, and I say this as someone who has tried so many stores. This is going to be my place now. The sellers communicate very well, reply fast to your text. Also extremely fast shipping.
The Wig was soo nice, very soft and true to length. The hair was the exact length I ordered. The lace is very transparents aswell. I washed it and it still barely shed. Very good first impression of this company!!!!
This is her straight out of packaging. It was well packaged and had no smell. It’s not really big head friendly, but I can work with that. The hair is soft, and I can’t wait to install.
this is by far one of the best vendors i ordered from. it came pre plucked and it was done so well! it's beyond what I expected. It looks so natural and I had no issues during the install. The lace melts nicely into my skin, the hair is very soft with excellent quality and overall I am so impressed about it. I was so surprised by how good of a quality this wig is, and the Seller was also great with communication. I like it so much and highly recommend it!
This a real review cause idk what reviews these ppl left. I ordered a 13x6 200 or 220 density I can’t remember 38in. It took bout a week to arrive to me but I love the hair so far I haven’t installed yet it’s for my bday but it’s very full but at first when it came out the pack I was a bit skeptical cause it looked thin but after brushing it out with my fingers it’s very puffy and it’s true to length it’s very long and I’m just in love. However the parting space looks like 13x4 instead but I’ll come back with an update after it’s installed
This wig is soft,and feels lightweight.Thank you so much for ur exceptional service.The curl pattern is amazing! It ships and delivers at an extremely fast speed. Throughout my entire order process,the seller maintained good communication with me. The hair is really soft and feels great,with realistic length and density. This type of hair is high quality,looks good,and is very smooth. The hair doesn't really shed and has ABSOLUTELY,no smell. I would definitely order this wig again!
This hair is amazing! I am already able to pass through it with my fingers; without detachment or entanglement. Hair has no odor and is beautifully packaged. To put it bluntly; from placing an order to shipping; coupled with great reminders; customer service was excellent! Will order again from the company!
This hair is perfect!!! It's super soft and nice!! Easy to comb through!!! Talking about no tangle!! Easy curl!! You will definitely get the value for your money!!!
I got this hair as an everyday wig to wear in the house but to my surprise the hair was BEAUTIFUL!! I wear it when I go out now ! Because the Quality of the hair is amazing!! If you are thinking about getting it ! GET IT !! Trust me ! You won't regret it !I love this wig,it's very soft,doesn't tangle,and has the right length. Lace is very nice. This hairstyle is absolutely stunning and I definitely recommend! ! After washing,it does not fall off,does not curl,and maintains a perfect arc. It is very soft and dense. They also brought their own baby hair. This seller is really good,recommend this store
The supplier's delivery speed is very fast. I bought it in the morning and it was shipped in the afternoon. The hair is as you can see in the picture. The quality is great and the length is true. I will definitely become a regular customer of this hairdressing company! !
The hair is so beautiful and long.so beautiful . I never have in the past, have purchase a wig with this type of quality until now! I will definitely shop and buy some more wigs.
This hair is EXTREMELY SOFT & is true to size . i'm absolutely delighted ! The quality and style are fabulous and i'll definitely reorder from this company again in the future !!!Really full and true to length.
I love with my wig... highly recommend.Great Quality, True to Length , Full Density, Highly Recommended. Definitely will order again.
The wig is so cute; I like this wig very much; the quality of the wig is very good; and the transportation time is very fast; I received the product in four days; the curvature of the hair is very good; I like it very much; thank the business to make such high quality products; I will recommend friends around to order!
I'm very happy with the wig after I received it on Saturday. It is indeed as complete as the picture depicts. It's the exact length and very pretty; the lace is great and thin!
I loveeeee this wig it's full the color is just as described I have gotten so many compliments it's true to length no shedding just beautiful
This wig lasted me up to a month before a new install. Looks and feels Very soft , true to length, bleachable knots, does not tangle much highly recommended. Looks very nice after installation
Recieved the wig in 3 days.i got so many compliments on the hair.10/10Length is 100% real.Fullness of hair is everything.I really recommend buying this hair!
Hair is so thick! I love this ! When I took pictures; my friend always amazed at how cute this wig head is. There is no smell at all. The lace is transparent and fits my skin very well. Because the hair is pre-plucked; it has baby hair; so its very easy to install and also suitable for beginners.If I need some new hair before the event; I will continue to buy from this supplier.
The shipping was quick and the seller communication was very fast and helpful. The hair is true to length and very soft.Love this wig so much; I'm actually still wearing it. It took me a while to write a review because I wanted to make sure I could be honest with it; and as the first wig I've brought myself; I'm completely satisfied. Conforms to length; good lace; easy to knot and bleach. Will definitely buy from here again; feel free to ask any questions; great service! The wig is very soft. The hair is also true to length. I like this curls pattern!
Hair quality is 10/10. This hair is absolutely beautiful; I love it and I will buy it again! Communication with the seller was perfect!
Density is real.I like it to look full and thick.I'm a bit hesitant about buying a wig,but I'm glad I did.The quality is really good!The hair is very shiny,and the lace is super thin,very natural,and easy to melt.And the texture of this hair is also very beautiful!I will definitely buy it again!!!
Great quality; service; and shipping! Soft hair; and true to density! The hair is amazing; I definitely will buy again from this company!
This is my first time buying a wig from this company.I received my wig afen my order in three days.Customer service very good is always in touch and I really like their customer service.The packaging is even cute!!The hair is so soft,it doesn't smell of anything.The lace is really thin,it doesn't fall off,and I must say it's a cute wig.Worth it to buy;thank you very much!
Yallll !! Honestly, it was the best I got. The amount of hair is quite amazing. I am really happy to wear it with thick hair, and it also makes me very confident!!
A few days ago, I bought the 1 real wig. I received it today. The quality is super good! Both the quantity and quality of hair are in line with my expectations. Especially the little sister of customer service in the store, it is really so sweet! Carefully answer my questions. This shop is not only excellent quality of goods, service attitude is also very good! I will patronize it again next time, recommend to all babies who need real wigs!
The lace seems very beautiful to have. L try. The hair is very black. 3 days delivery on top
The quality of this live wig is excellent, the hair is smooth and smooth, very realistic. After I put it on, my confidence doubled, and my friends thought it was my real hair! And very comfortable, wear to almost feel its presence. Very recommend!
This wig is the deal. Best quality to dream about. Go grab yours. It's Soft, smooth and true to length. Lace easily melt , hold curls and take heat. No snell or shedd. Color is vibrant. It's everything they describe it as. You wouldn't regret buying it. Parting space is great.
The hair is so soft and true to size. Definitely worth the price and I didn't even have to bleach the knots. 10/10 recommend.The hair quality is amazing. Minimal shedding (if any); knots are barely visible and it holds color very well. Will definitely be buying again.