Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
Yes Yes Yesssss!! I loveeeeee it!I asked for a longer lengthDoesn t shed doesn t smell exactly what I ordered ! True to length is very soft love it
This is my first kinky straight wig and I am in love! You have to get it! I got the 10 inch and it's true to length. The hair is incredibly SOFTTT. The texture is top tier. It looks & feels so natural like my own hair! The knots are small. it is full and thick. It really brings out the natural look of the wig. There is very minimal shedding so far. The pictures show when I put it on straight out of the bag and when I installed it. Didn't need any glue or anything extra. Overall, it's great. This made me fall in love with kinky curly textures EVEN MORE!
This hair is EVERYTHING! I strongly recommend all black women get it for protective styles, because it is just like our natural hair when blown own. Right texture, look and feel.
LISTEN UP LISTEN UP...This hair is absolutely gorgeous..it looks just like my real hair..I put in on straight out of the bag and my family thought I had my hair washed and blow out....yasssss....the length is realistic,the baby hairs on the front looks more real than my natural hair..The hair is soft no smell..no shedding...girls this is a good investment.especially for black girls, no one can tell the difference. GO GET THE HAIR SAWEETIES
This hair arrived very quickly. Very natural texture.It has natural baby hairs and it is very soft! This is my favorite wig at the moment!The hair feels soft. No strange odour. True to length. No tangles.
GET IT! This wig was everything! I got so many compliments, even my hairstylist was asking for the link. Very full, the curly baby hair on the edges give out an extremely natural looking. This wig is the best LITERALLY! the hair barley sheds, it's so soft and I highly recommend!
I love this wig.It has 4c kinky edges. I was really surprised and happy .It is 18 inches long and good density. I'm very pleased, buy it, you won't be disappointed. I'm very particular when it comes to wigs.I'm really impressed with this wig. Do yourself a favor and purchase this wig, there's also a wig cap.
This wig is amazing, 100% accurate. I have absolutely no complaints. beauty grace hair truly does care about their customers. They shipped out my wig immediately and kept me updated on the status of my order everyday. The wig came in a little over a week! The wig (I ordered a 14 inch 4x4) is very true to length in fact IT IS LONGER, OVER 14 !!! The knots are tiny, absolutely no strange smells, and when I tell you that this wig does not shed it literally will not shed!! It is just THE PERFECT WIG, even the packaging is great, they included such thoughtful gifts. If you have any doubts about this company, please give them a try. They really do deserve so much more recognition . Thank you beauty grace hair, I will definitely be ordering again
This hair is unbelievably good full soft no bad smell cap construction is the best true to the length I recommend this haire don t hesitate buy this hair it s exactly as pictured I love love love it wowww also the 4c babyhair I will buy again
Good quality hair such as in the description I love it arrived fast and the seller very communicative I recommend it
I ve been in the hair culture business for over 30 years. I must say this is a quality product. From the hair quality, density, wig cap construction, lace front, and natural hairline - 5 stars in each area described above. I just unpacked it. I am tickled pink that I can purchase this product on arietis Official Store. Well worth value for the money.I will definitely be ordering again.
very very very good actually I like the hair is very soft and no smell at all. I love the way seller are contact me and helping me to track the parcel until I received my parcel. I like your services is nice and very kindly
Wonderful, natural looking hair. Especially at the hairline. Looks like my own when I had lots of it a few years ago. For me, the density is just right. I had it dyed in the color I wanted with some highlights, and it took the color very well. One of the best wigs I have ever owned. I am purchasing another one.
Baby hair in kinky make all the difference: everything is perfect on this wig! The length and density are in line with my request the hair is soft and easy to untangle.
The hair came faster than expected and the quality is amazing. I can t wait to install it. It also comes with a melting band and one pack of wig caps with two inside.
Hair came pretty fast hair was soft my length wasn t right but overall the wig is amazing it fit my head wonderful and I loved the sellers communication.
really love this hair. It's perfect length & so soft and silky. The wig is nice matched my scalp. The hair doesn't shed after I wash it, the hair is truly density, very thick hair. I think I'll get another wig from this vendor.
This is my first kinky straight wig and I am in love! You have to get it! I got the 10inch and it's true to length. The hair is incredibly SOFTTT. The texture is top tier. It looks & feels so natural like my own hair! The knots are small. it is full and thick. It really brings out the natural look of the wig. There is very minimal shedding so far. The pictures show when I put it on straight out of the bag and when I installed it. Didn't need any glue or anything extra. Overall, it's great. This made me fall in love with kinky curly textures EVEN MORE!
The hair is very soft, true to length, minimal shedding, and the lace is immaculate, I absolutely love it ! I m definitely ordering again! It came in a weeks time as well
Right out the package, the hair is super soft.The length is a bit longer than an average 10 in wig, but that s perfect. The knots are small and the lace isn t too bulky. The customization on this wig is simple. There s been no shedding or smells on the wig either. If you re looking for a natural kinky wig, this is the one for you.
Happy with my purchase! Soft hair, fast delivery and the seller kept in contact before and afterwards to make sure I received hair. Would definitely purchase again
Hair is really good! True to length ! It s already kinda plucked ! All that s left to do is bleach the knots and style it ! communication with seller is excellent!
Good plan!!! Good quality and cheap at allHappened in 10 days
Omg! This hair is absolutely BEAUTIFUL straight out the box. Very soft no shedding at all. I got a 10 inch but I will definitely be purchasing a longer length in the near future.Also the shipping time was extremely fast. I love this wig and the natural look it gives me :)
The wig looks exactly like the photos, true to colour and length, worth the money and I would definitely buy again. The wig also came five days before it s due date and the seller had amazing communication.I also got the 10inch
I purchased this unit without no hesitation.To my surprise this unit is the best unit. This hair is soft, easy to manage, no shedding and it's full'.The quality of the hair is excellent the texture mimics african american hair after a fresh perm. I'm very impressed I will be ordering another unit from this vendor. The seller is very wonderful Thanks A lot
good wig hair you get what you pay for , also curl s amazing that s a plus , also fast shipping
Most definitely worth it ! I got kinky straight hiar ! Didnt take long at all to arrive as soon as i got i opened the box and put the wig right on lol ! The hair was very full & soft. The packaging was amazing. Definitely will be ordering more !
Love this hair. It is soooo soft and beautiful. Literally little to no shedding at all! The lace blended very well for me. I will definitely order again from you
I give this wig a 15 star ⭐️ because the hair was soft when I open it it didnt have a smell and it was true length I cant wait to install this wig
The product is really good quality, the hair is human yes, very soft silky and arrived on time
This wig is amazing. Very good hair quality. Go ahead and get it girl...you will not be disappointed.I changed the length of my hair
I have no complaints at all! I Ordered this hair for my birthday and it was perfect!!The wig had NO shedding and was so soft , no smell at all the lace was HD so it can just melt into the scalp. VERY easy for beginners also who don t know where to start , this wig is just right for you .Will purchase again!
This is the first time I have ordered from this seller, and it won't be the last. I love, love, love this hair. It's true to length, the perfect texture for me. As mentioned before, I shall definitely be ordering from this seller again. Thank you. I also received 2 free gifts.
lovely quality great seller amazing communication I would recommend
I was pleasantly surprised to receive it,The curly hairline makes me look extra natural! It's like growing your own hair out!The seller is also very good at communicating, very kind and considerate.
Beautiful, comfortable, soft hair and human 100%, I will buy again
Wig is great got to me on time and the customer service was perfect. Ill be back to buy another.
I love this hair.best hair I ever bought. Just so soft and full.very good quality wig. It's very soft and good texture with baby hairs,no shedding,I washed it. It also washes pretty well. It came with cute, lashes and wig cap as well. Thank you so much to the company
Very beautiful wig. Natural and soft hair. Worth the Price
This hair company was amazing. Customer service was everything and the hair turned out exactly the way expected. The smell of hair was great, the hair minimum to no shedding at all, and took on heat really well! I also bleached the knots too and the wig turned out better than expected! I will be buying from this company again!!
I love this wig.It has 4c kinky edges. I was really surprised and happy .It is 10 inches long and good density. I'm very pleased, buy it, you won't be disappointed. I'm very particular when it comes to wigs.I'm really impressed with this wig. Do yourself a favor and purchase this wig, there's also a wig cap.
I love this wig.It has 4c kinky edges. I was really surprised and happy .It is 10 inches long and good density. I'm very pleased, buy it, you won't be disappointed. I'm very particular when it comes to wigs.I'm really impressed with this wig. Do yourself a favor and purchase this wig, there's also a wig cap.
Hair so soft!!! I recommend this seller to 100% order eyes closed, seller very listening to did the follow-up with me and I received my wig very earlier than I thought!!! The lace is so beautiful and the wig is pre-customized. I will definitely buy again, sisters, just come here, you must like the hair
Very nice wig 100% human hair quality everything about the wig is absolutely beautiful Good communication, I recommend to buy and "good service
True to length and texture is very good❤️❤️
I was pleasantly surprised to receive it,The curly hairline makes me look extra natural! It's like growing your own hair out!The seller is also very good at communicating, very kind and considerate.
Love this hair! I'm very picky about my wigs and this one does everything it's supposed to do! , still looks good! Ladies please order
The quality of the hair is amazing! It looks real, and the quality of the hair is amazing! I ve been wearing it every single day and this is my second one. I am definitely purchasing another unit.
This hair the lace is so good. Highly recommend I have the desired length