Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
I love this wig! Definitely worth the money HONEY ! Definitely would be buying another wig from this vendor very true to length and it full , no shedding
This wig is most definitely my go to!!! I wore it on my birthday and I recieved so many compliments!! I will definitely be buying this hair again!! Its looks like my natural hair I love it!!!! I love the density as well exactly how I love my wigs not too bulky but just right! I absolutely love everything about this wig!! Will definitely order more in the future!
The hair itself is really soft and beautiful! I sincerely like it. The lace is nice and blends in nicely. just the right length!Overall, this is a great wig and I'm glad I bought it!
True to length. Washed and conditioned and she was ready to go... Had her on for 5 days and just combed it through today... held up well..I need to be sure my units can take a beating...And this one sure can!!! So glad I found this seller
Fast shipping received my wig within 7 days!!!!!The hair is true to length and very thick.Seller was very good with communication.He told me wig included with wig caps, adjustable strap & instructions on how to care for the wig. Thank you
Without words! The hair is beautiful and the color well vivid! It has no smell, no spillage. It's beautiful and it really is human hair. Can buy without fear. Important: it is a very thin hair, so wear thermal protector, do the hydration and take all care as if it were your own natural hair.
Girllllll this wig had me look mad good.Gave 5 stars so you could see my honest review!!Truly love this hair! it's true to length took heat very well. barely yo any shedding. carrier has very good communication and delivery was really fast. i most definitely recommend!!!
This hair is amazing, the hair came pre plucked and the lace is very good. It is also true to length. it came very fast. The hair does shed a little though. Other than that everything about the hair is great. I love it. If you were questioning to get this, I'm here to tell you to get it. You won't be disappointed❤️❤️❤️❤️❤️
Received my package today, I absolutely love the color the hair is super soft but had a smell. I gave it a good wash and some of the color bleed out, I am a bit disappointed because I ordered a 24’ but looking at it is giving more of a 22’ but it is a good wig for the very affordable price and may I add that the lace is phenomenal. Thanks for the quick shipping as well…
so soft and fluffy love it so soft and beautiful
This unit is absolutely beautiful! I wanted to try a new color for my son's first birthday! It did not disappoint! The lace is HD i didnt have to bleach the knots and it made the installation process so easy! When glued and light makeup applied to lace it melts so beautifully! I love the waves of this unit if you want it to straighten you can but why would you?! The color of this wig compliments all skin colors!
This wig is so soft, feels real and true to length. I'm in love with Chocolate brown lace wig. The color is rich and is beautiful shade of brown which compliments my skin tone and features. The hair is soft to touch.The wig is so pretty in real life .I highly recommend I got so many compliments.
Amazing hair!! Wig came before expected date. The hair is very soft and true to length. Lace is transparent and gives scalp. Sealer was quick responding to any questions I had. Will be buying again!!!
My first time trying this color! The color is perfect for my skin color, and it's going to be one of my favorite wigs. I Absolutely LOVE IT! It's Very Soft And Comfortable ! I Am Already Looking Forward To My Next Purchase!
The color is vibrant.The texture was super, super soft, and did not tangle easily. A little shedding of the hair, but that was expected. It was a perfect fit for me.
This wig is amazing, the lace is great quality. This is the best wig I've purchased from here. I'll most definitely be purchasing more soon.
Very soft quality! HD lace! No shedding, no cut edges, and great value for the money! The merchant would tell me it was customized when I bought it and it really looks great! I will shop again! Seller will keep you updated on shipping and shipping!
When my sister bought her hair, I saw the real hair and liked it very much.Then I came to buy it.The hair is very good, very thick, and the lace hairline is very natural. The length is also what I want. It is very elastic.The wig is very soft. It doesn't fall off after I install it.Communication between the seller and me is also very good. Those who are still hesitating to buy hair, buy it directly, and you will never be disappointed!
The wig is soooo pretty, pre plucked and Very very good quality frankly nothing to say, it is easy to wear easy to smooth and clearly Natural!!! I recommend this seller a lot for his nice and also his very fast response
Omg when this wig came I was so happy this eat I just got my hair down it looks so good for my birthday it was worth it no shedding true size and good human hair quality
the hair is amazing this is the only wig company that i shop from i have ordered from them 10 plus times . the hair doesn't shed , has no smell and , the knots bleach perfectly! 100/10 definitely recommend!
The seller is very efficient and fast and also very listening in case of problem. I highly recommend. Do not hesitate to also do like me and order your wigs
Love love this hair it's so soft, and it is very beautiful as in the picture, and the delivery was made very quickly less than 7 days waiting.
Excelente
love itt , lace melts good !!
I love the color of this wig. When it came, it was very soft. It has a band already attached on the inside for security and the lace is easy to blend. The packaging was nice and it came with a few goodies ! Definitely recommend! I ve had it on for several days I m hoping it continues to hold up well.
Girls, definitely buy this hair, the quality of the hair is really good, it didn't fall off even after I bleached and dyed it, the lace is really transparent, the hair is very pigmented, I've been wearing it for a week now,100% recommend buying from this seller!
Great hair
otimo
Super cute. This is my second time buying orange color hair. This head of hair is beautiful, soft, odorless, and will never fall off. The wig is great, with almost no problems. Looking at these photos. This color is really beautiful. I like it very much!
The quality of the wig I received is very good. This wig is really amazing, with accurate length and very soft, the thickness is full, no tangled, no smell,100% human hair and there is no entanglement when I pass it through with my hand. I will recommend this hair, this is also my second time ordering from this supplier. Overall, I am very satisfied!
Girls, definitely buy this hair, the quality of the hair is really good, it didn't fall off even after I bleached and dyed it, the lace is really transparent, the hair is very pigmented, I've been wearing it for a week now,100% recommend buying from this seller!
It came earlier than I expected,very soft and bouncy,true to length and density.It's super comfortable and it made me look great!I gave 5 star to this wig.
OMG love this wig so much, the length is so soft and this is the best high gloss lace front wig human hair I have ever worn. And with style. Naturally full. No shedding. It's so soft and definitely a great lace! ! ! ! And comes with an adjustable shoulder strap. I love this hair color and the texture is great,
I received my hair very quickly, and in less than four days.The hair quality is very good, very thick, and it matches my real hair! Lace is very good.And it is better than real hair, without tangle and falling off. Everything went well, the seller was excellent, and I made sure everything was in line with my preferences. The company made it so easy to order hair that they answered all the questions. Ladies, I recommend this!
Love this wig appeared on my birthday. You should definitely buy it. 100 % suggestion. Absolutely defeated any wig I bought before. He came very early, and the lace was very good. Soft falling. . Absolutely order again 10/10
I'm so happy that I got my hair time for my birthday such good quality the right length and there's no shedding at all. I didn't have to bleach and pluck the lace as much as there was no bit knots I really do recommend buying from here
Texture and quality of this hair is very soft and easy to handle
REAL RAW REVIEW, this is my second time ordering this hair & they have NOT let me down yet .I so obsessed with this hair true to length had no weird smell and communicated with me very well ! I HIGHLY RECOMMEND this wig ! It was so easy to install very happy with what I got GO SHOP