Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
The quality of this hair is great, and there is no unpleasant smell. I am very picky, but the length of the hair is very real, the density is very thick, and it never loses hair, it is definitely recommend to buy
I love it.I washed my hair.After washing, my hair is still so beautiful.Very shiny.It is very well constructed and the body wave pattern is consistent from the closure to the ends of the hair.I will definitely be buying this hair again.If you're looking for a great wig,you deserve
This hair is so soft, I'm in love. True length. I can't wait to wear it, I will update with pics!!! Also shipping was very fast, I definitely recommend and will be buying again.
The hair I received was silky, soft, and shiny. This is my first time buying these hair bundles, and receiving the wig did not disappoint me! Body wave hair is very cute and the hair quality is also very good. The hair has accurate length, full thickness, no tangled, and no smell. I will definitely place another order from this store! 100% recommended!!
I am extremely pleased with my purchase of bundles. I bought this to wear at my baby shower let me just say that the look was giving the hair is beautiful.Very soft and shiny doesn't tangle and minimal shedding.
hair is very good and soft i recommend it. i really love it
I absolutely love this hair. The shipping was fast. I received within 3 days. The hair was soft and thick. It is natural black. The hair had no smell. It is very easy to work with. It looks natural and the lace blended well with my skin.
I loved this hair ladiesss! Omggg, this hair so soft!! It doesn't tangle, nor shed! Highly recommend! You won't regret it! Definitely will be ordering again! Ladies don't miss it out!
I really liked the hair we will hope to install it
The shipping was very fast and the seller are so nice and will answer any questions that you might have. The hair is very silky will shop again.
Ordered beautiful hair before.
I was skeptical about this hair. It is my first time ordering from this company but let me say this. The hair is very soft. I am telling you you will not regret your money. BUY THIS HAIR do not go on any other site, do not exit this page. Add it to your cart and buy it.
I'm a hairstylist. The hair is BOMB I love this hair it's the texture for me. The pictures I posted are after I washed them I like wearing mines in it's natural state. The hair still super soft no tangles have not tangled yet or shedded. And for me that's the biggest part overall 10 out of 10
This hair is so amazing, it is soft and full! I really love this hair, it was really thick, and it was super easy to curl. I'm definitely going to order again.
The hair is impressively soft, true to length, and doesn't shed or have any odd smells. Plus, it takes dye well, offering versatility for different styles.
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!!!EVEN IF THE HAIR DOESN’T SMELL WASH YOUR BUNDLES. Thank you. ANYWAYY!! I ordered a 22,24,26,28. Ladies please know the longer the inches the thinner the hair. Worse case scenario you just MIGHT need a 5th bundle as far as the 26 & 28 inches slightly thin but the hair looks good. I’ll leave an another review once bundles are installed. Shipping was definitely quick and seller was good with communication.
I love this bundles. The price point is amazing and the quality of it isn't to shabby either. I love how you can style how ever you need and the softness of the hair is nice as well.
This is hair is very soft & perfect to wear in any style. It arrived quickly & super affordable which is a plus. The wig is very well constructed, beautiful, & good quality!
Super Fast Shipping!! It shipped out within 24 hours! This hair came within 3 days after I bought it! Super cute and soft! Loved the texture. It is easy to install. Get this hair!!
So in love with this hair!! The hair is super soft with no tangles or shedding. I absolutely love this which was true to length. The color is natural just like my own hair. I suggest you buy from here!!
The hair just gives and gives and never takes. I’m in love. You will be too. My only recommendation is that the ends can look a little frazzled the longer the bundles get. That’s normal and I actually like that because it gives natural but if you like a completely polished look, go a little longer and then trim to desired length and you should be good to go.
Hair is very soft so far there has been absolutely no shedding. I have had this unit for a while and I washed it curled it and it is still beautiful and is easy to style very happy with my purchase.
just buy it! these are some really good bundles. true to length, VERY thick, and little to no shedding. i ordered the 24 26 28 30 and that's exactly what i got. and it definitely is 100% human hair.it is easy to install and easy to manage. highly recommend it!
love the hair irs super soft no shedding and also true to length I got 4 30 inch bundles. also for a good price
The hair feels very nice I will give 4 stars haven’t installed it yet
The hair is soft and nice. It is very thick, odorless, 100% human hair. The curvature is very beautiful! I really love how versatile this style is you can style it in so many ways and still pull the look that you want. After I install the bundles, I get compliments from many people! Really worth buying!
I am amazed by the quality of this hair, especially the price. True length, as promised. Such soft gorgeous hair! I like it. It's plump and healthy, it doesn't fall out and it doesn't have an unpleasant smell. Very natural. Responsive and communicative. I am satisfied with the product and will buy again
The bundles look just like the picture . There is no smell , so far I don't see any shedding. The shipping was amazing I order this Wednesday night . I love that the seller keeps me updated every step of the way
I am satisfied with the quality. This hair drape is long and full, not thin at all, combed through without falling out, it is amazing. And it is double weft. I will definitely order from here again. Good customer service. The seller is very good at communication. I will buy it again.
Great hair very much for peace I always like to order here
Very Good Product
Didn’t try the hair yet but feels soft
Hair was a amazing doesn’t shed much and curls well but it holds way better with flexi roads than heat because it’s so soft
Thank you
I love this hair and i love this hair company. I received my hair in 6 days. Very great communication. The hair has no smell, it's true to length. If you're looking for great hair this is the one you should get. Very affordable
Excellent quality and fast shipping
The hair is soft and full with no strange smell, I also measured the length and it is true that I would buy this hair again. I love it.
I received the hair in 4 days. The hair is very soft, no tangled, true to length & had no smell when i opened the pack. The hair body wave good and I've had it installed for now and minimal to light hair loss. Definitely would purchase again.
The first day I did my hair it was beautiful!! the hair is super soft and flows. I have had it in for 1 week now and it is still the same as the day I opened the package very beautiful.
I'm loving the bundles and closure completely. it came fast and seller also keep tracking me, it is so lovely when I open the package, true to length, really human hair as the picture. I love the gorgeous curls, the body waves bounce.
I wanted to give my hair a break so decided to get some bundles to do a traditional sew-in… I must say that this hair is very soft and the bundles were bouncy and had no smell. Packaging was good. I had no problem with it staying curly. It keeps curl very well and you can also straighten it if that’s your preference too… it is a must buy type of hair
I absolutely love the hair. It is true to length with minimal shedding as of now. I’ll update once installed. The seller made sure to keep me informed about the tracking and was very helpful with any questions regarding this item.
Hair is great !!! No shedding ! Very soft. Takes curls and hold them very well. Blends great with quick weave (Leaveout).
WOW!! I love this hair and you need to buy now. The hair is good, soft and true to length. The Hairline looks super natural!!!! It takes bleach well, I was also able to straighten out the body wave. It looks good and feels good.
Wearing it on my date and got so many compliments,I am very happy with it. The hair is like the picture, very very smooth and the length is realistic.It real human hair and easy to flat iron.No matter how I took the photo, it's beautiful and full. Highly recommend!!
The wavy pattern is gorgeous. The hair is nice, soft to the touch and bouncy. After measurement; same goes for length. I love everything about this hair. Will definitely buy again!
Full & no smell highly recommend.
Am buying more I like what I see
These bundles are so soft and bouncy. Don't hesitate to buy. I'm so in love with these bundles. I haven't had any shedding and my fingers go right through them. They're worth and money and cheap at that too.