We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The color is pure, super natural.can withstand high temperatures, and is not easily damaged.Highly recommended!
The thickness was perfect and it seemed true to length. I'm excited to install it!
The wig is true length,I bought 28inches.Customer service is very considerate, it will answer all your questions.This is what my mother recommended to me.I really fell in love with this seller's wig.I will definitely buy it again.
The wig is definitely a 10/10 for the price!Hair was very silky,Lace was pre-plucked.Lace was easy to blend would definitely order again.I love
Wig only arrived in 3 days,The attention to detail in the craftsmanship is evident,and the wig exceeded my expectations.The strands are soft and silky,providing a realistic feel.100%human hair!!! I highly recommend this shop the quality and speed in the service.❤️
Shipping was fast!I love everything about this wig.Even after I took the wig off,cleaned the lace and washed the wig the hair was still soft in addition to the wave pattern also being consistent.
It’s very nice and came very fast I totally recommend
I quickly received my hair and couldn't wait to open it and put it on,wearing the hair looks Very generous,very beautiful,the product quality is very good,no odor,density is very full.
It feels very natural to wear,It's easy to take care of The lace blends well,just like my own hair!~
The quality of the wig is very good.I have to say that this lace is really invisible and natural!!!
My hairdresser liked it when he saw it. He asked me for the link of the product and immediately placed an order to buy other different hairstyles.
So sisters, please rest assured that you don't have to hesitate to place an order directly. After you receive it, you will be glad that you have bought hair of such!
I ordered a 26 inch one, and when it arrived, I measured it and it was correct. The hair is very soft, the lace melts easily, and the quality is also very good. I really like this wig.
The hair is very shiny and silky, no matter how you comb it, it will not knot, and it will not fall off!Pre-plucked so it was easy to style.
This hair is very soft, I like the feel of it, and it has a high cost-effectiveness! Due to my frequent ordering of lace wigs, this lace can melt better than previous wigs, and the hair is also very plump, so I will order more! Thank you.
this is some very good hair ! i've installed it twice since i've bought it ! lace melts good ! knots bleach hood as well ! curls hold for a good time !
I am very pleased with the structure and texture of the wig.true length,pre-plucked hairline and baby hair around,I run my fingers through my hair without knots,it's so silky,and the customer service is very patient and has been helping me track the logistics information.I received the hair in about 3 days.
The hair is amazing, it's thick, it didn't fall out, and the length is real, so glad I bought this wig, it wears so beautifully, got so many compliments, so happy, if you buy it I'm sure you won't regret it, I will be ordering more hair from this store in the future and the shipping was fast, it took 3 days and I received my package.
The black hair was so beautiful,I wore it out for a photo as soon as I received it,my sisters said it was very beautiful,the length was real,as described,the hair was very shiny,the hair felt so smooth,just like my own hair,you couldn't tell I was wearing a wig,I loved it!Highly recommend!
This hair is too beautiful,the color is very shiny,like their own hair,the length is real,and the product description is the same,the quality of the hair is very good,not easy to fall off,has no smell,highly recommended!
I received this wig today,the shipping time is very fast,I received my product three days after I placed the order,the quality is very good,the wave details page,the customer service attitude is very good,the customer service is very active to help me solve all the problems I raised,thank you very much! Highly recommend this business!!
Hair came faster than expected and great quality hair, very soft, and silky I got this hair to wear for my gender reveal so I will be posting pictures and videos soon!
Love it
I have received the product,and I can't wait to open it and put it on. My hair has no odor.which is very beautiful with full density and real length. thank you so much! !
This hair is really amazing!!! Very shiny, silky, really long. It is very thick, but it will not be heavy and stuffy, and it is very breathable and comfortable.
I really like the appearance of this wig, it fits the length very well, it's very long. This wig is everything, I strongly recommend this wig to buyers!
It's really soft, and it has enough lace.Oh,the most important thing is that its delivery speed is very fast!