Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
Hi everyone, I love my hair very, very much. The vendor was fantastic, she answered every question I had and kept me informed of the status of the shipment. Hands down, this is the best hair I have ever bought, the texture is exactly what I wanted, the hair is full and gorgeous. Thank you guys so much, I will be back.
First let me say the price was very reasonable and the shipping was quick!!! I have received so many compliments on my hair. Hair is super beautiful, it is very straight, no split ends and knots. The lace was great and easy to work with and the hair itself was so soft. Fits well and was easy to style, I recommend it 100%!
I bought two of this wig 28 inches each I must say am inlove it's so thick no shedding so soft wow its a must buy definitely will be buying again good quality of hair never disappointed with this seller this is my 3rd time buying no regrets
10/10 I really recommend y'all getting this wig . I got a 28inch & I'm so in love with it . The wig is so soft.
the wig is very soft. the is also full. it's a 10 out of 10. don't hesitate to order.you won't regret it. it just need a little bit styling and I'm good to go.
i would def recommend this for anyone who wants to learn how to install their own wig! the knots bleached easily & NO shedding. lace gives HD & melted beautifully! i received it quickly too (maybe 5 days i think)!
i would def recommend this for anyone who wants to learn how to install their own wig! the knots bleached easily & NO shedding. lace gives HD & melted beautifully! i received it quickly too (maybe 5 days i think)!
I love this hair. By far the best hair I ever got. I love this glueless wig. It has pre cut lace and bleached knots. The best hair and wig I ever got. Definitely gonna be ordering again.
Installed this hair twice I love it very good quality will definitely buy again...
True To Length, Hair Is Soft Color Is Beautiful & Easy Install Minimum Shedding & Fast Delivery I Would Definitely Buy This Wig Again Loved This On My Skin Tone!!!! & Very Good Price.
I love it it's worth the cash, quality is superb the hair is super soft an silky full and true to length...
the wig is very soft. the is also full. it's a 10 out of 10. don't hesitate to order.you won't regret it. it just need a little bit styling and I'm good to go.
Good hair , soft , slick, smells good & after I tried a bob , & it was cute
I love the melt I always get from this hair, the hair is always full and true to length I have ordered this wig multiple times
This wig was so cute and soft. it was also true to size , it was long to ,I ordered wig this 3 times in different inches and it was still long I definitely will be ordering another.
Hair is very beautiful and accurate length, love the texture, doesn't shed. Lace is transparent, the area is very large. I haven't installed it yet but will let u all know how it goes. The seller is very kind and patient. Thank you for the hair!
The wig definitely gives everything that it is supposed to , true to length ,knots took bleaching very well ,has a lot of volume & thickness to it & it's light shedding , this is my second time ordering this wig and I think I love it more than the first , order it !
Hair feels super soft and smooth! Straight hair is well maintained without any shedding. I love the way it looks on me, especially my natural hairline. The hair is always full, as you can see, the hair is always full, as you can see in the photo. The hair is exactly what I expected! Will be purchasing from them again!
At first I was really scared. Cuz the wig was too small for my head and I had plucked holes in it by accident but honey... This wig is really giving. It's so thick and so silky. I love it and I'd give it a 10/10 . AND THE KNOTS!!! They bleached so well. Best bleach I've ever done.
ive been buying hair from off here for a while and i can really say this is some good hair! it always bounces back after a nice wash and conditioning treatment the shipping is fast as well! it is well worth the price and i've had and worn my unit for a little over a month.
The product, arrived the same as the description, the store was dynamic and very quick to send the product. Arrived in 6 days. Very good, recommend the seller.
I received this product very quickly. To my surprise, it was much better than I expected. and the hair is very soft. My sisters all praised it for its beauty, which made me very happy. Thank you to the seller.
Love love this wig! The hair is soft and true to length. Shipping was fast and seller kept communicating with me throughout the whole process. Will definitely recommend this hair!!!!
so much in love with this hair, I was in doubt at first when putting in my order, but I was really impressed by the hair when I received it. very soft,no shedding and more has a good scent. Will definitely recommend .
No odor, no shedding. Love this wig. This wig is so beautiful. The knots are small and pre-plucked. Installation is very simple. If you are hesitant to buy, don't hesitate! Buy it now!
The wig is good do not hesitate to buy I will order a longer one next month I loved that I did not expect that beauty.Thank you seller for being faithful to your business!
Thank you I love it it beautiful I can wait to wear it. I received my order before the delivery date please keep the good work thank you
Beautiful waves. As described on the website! The hair is thick, I love it!
Hair is very soft and is very easy to install. I ordered a 28 inch and the length is very accurate. Would recommend. Hair doesn't shed as much and can be styled in numerous styles. Hair looks like what is advertised and is worth the buy and price.
Hair is flawless! Shipping was pretty fast for me ~ buy this hair It's very pretty, soft, and the lace is fine for melting!
This hair is absolutely amazing great to work with. Everything is as advertised, the transport was early, the hair had no smell. The light shedding, but the texture is great, just like the lace. I would recommend this hair 100% and I am definitely looking forward to putting it on
The hair is very soft , lace is giving HD . Good for curling , can't wear more than once . Overall the hair is great 10/10 I recommend!! Fast shipping and delivery.
Beautiful wig! The hair quality is literally amazing. Super soft, no shedding and the lace was great,it melted into my skin well.It is beginner friendly. I will definitely be ordering again.
Wig came in 3 days!!! True to length and the lace was already plucked great. It's so soft and does not shed a lot. I love how the hair feels and looks. I recommend you guys to buy it, it's a nice and good wig!
his wig was actually one of the best wigs I've ever had. it was more than I expected!!! very full, no smell, and lace was perfect! I will be shopping again. pictures coming soon!!!!
the wig is really soft and doesn't tangle up.I would purchase again. Purchase ladies you wont regret it. The hair is great no shedding after washes.everyone has been giving so many compliments!I love it.
This Straight hair is gorgeous! The lace is very thin, unlike some wigs where the lace is very thick. The hair is very smooth and looks very natural. The knot is very small, and the hairline is pre formed. I can't find anything better than this. I haven't installed yet but I can't wait to!!
Loved the hair really is human is very soft and arrived well before the scheduled date
hair feels soft length is okay now it's up to my customers for further feed back
What impressed me the most was that the knots on this human hair wig did not need to be bleached.
Very worth the purchase. I was the hair and it was very clean; no bad smell no shedding and the wig fit my head perfectly. Easy to style; Love love love this hair would most definitely recommend and will most definitely buy again
I absolutely loved this wig! Was very soft and shipping was on time. Will be ordering again
Been had the wig on for 4 days , it haven't shedded yet and is still very soft haven't touched it with a flat iron since Saturday and wig is still bone straight. Lace melts good I can honestly say I would highly recommend! Kinda big had to adjust but my head is small anyways
Only one still whaou, I always buy with this seller and this hair is soft silkless, thanks again for the fast delivery and the right length. I highly recommend it
100% recommend and 100% real human hair!!! This wig is natural, soft and no tangle. Nice Straight patterns and soft texture, holds the wave pattern well. I received many compliments. Thanks.
This is a great wig to purchase! Hair is very very soft and easy to manage. Very affordable for the length! Lace is easy to work with as well. I will definitely be buying from this company again!
The wig is perfect! The lace melted perfectly everyone thought it was my real hair! Very long and full with minimal shedding. I recommend this wig to everyone!
The wig is soooo pretty,full and silky. It's a full lace with space to achieve any style and the quality of the wig is 10/10 and it was true to length.The seller also had great communication and customer service as she gave me updates and the tracking of my wig. The wig came in 4 days
I've shopped with this company multiple times over the last year their hair is very good quality knots are easy to bleach and they have extremely fast shipping and great communication
Loved my hair! The shipping was fast, the seller kept in contact up until delivery! I was very pleased will purchase again!