Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
The product complies with the description, ideal for cleaning the shovel brushes and maintaining better hygiene
Got it and like it even though I haven’t used it yet. It’s small but it’ll do the job. Came on time and delivery was seamless.
Very cool thing, clean the comb brush with pleasure :))
Can handle its function
It is perfect, has an ideal size, easy to use and store, I recommend the purchase arrived with very good shipping time,
Good and korisni, hair and wigribait nayzruzhe
Good vichizu hairy with gribentz
Excellent Product very practical
Small size, but it does an excellent job!
I hope to remove the hair from the Combs and the fluff well
It does what it's made for.
Impec Super produit
I thought it was bigger, it really is very small but very useful, I already used it and it surprised me. I highly recommend it!
a good little accesory, i tried it a bit and it works perfectly. now i dont have to destroymy fingers
Is a class thing, you can cope with your task. Shipping Up to 4 PCs
He is different from the image. Very very small and the brush cleaner metal pieces are not straight
Class time. Clean the Garno.
shocked at how much hair came off! excellent tool
Norms
The parcel arrived very quickly. Thank you. Very small but comfortable!
Received before the date indicated Not very solid
Comb for cleaning brushes. Really very small but solid and picks up hair well.
Goods of the Beast, priyshvidko
works great and fast shipping to USA
It cleans the brushes very well. It's resistant material and the shipping time was unbelievable. I don't know why I didn't buy it before.
Came to finish the shvidko, in a good station, his own function of good vikonoi. Recommend
How described. Works well for the dog brush which is short, so I assume it will also work with long
Useful for cleaning.
Like photo except the prongs are a bit tight
Norms
Cool to clean the comb, remove all the hair
Received, everything is good, works
Teny tiny one but useful
It is small I hope it fulfills its function
A small ale Dule korisna thing. I recommend it.
Korisna rich
Small. But a very useful thing. Copes with all 100. I'm happy with clean complacs
It is not for me, who has Bagato Combs, especially the type of Tangle Teezer. Clean it up and hair. Vin is rather small, ale Zi has its own task to cope with good.
Very useful and perfect for cleaning brushes
It's very nice, very comfortable)
Very good product
Clas! Ahahahaah
I did not have much at first JAJ but it is great, he left me the comb without a hair, great and recommended
All as described. Advise
I had to bend the wires into the fan shape that worked best for the brushes I use it on. I'm rough on it, but it hasn't broken yet... though, it won't last forever. At this low price, I don't care. It's a nifty little tool.
Ok thank you
Useful stuff, but a little small
Viskas store, ICT Labai mažytis.
Your task to cope with
I think it was but big