We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Great communication from the seller. The unit is exactly as pictured! Very soft & the length is accurate.I did not experience any tangles or matting. Very minimum shedding, overall great wig! Will be ordering from this seller again!
I loved this wig looks exactly how it is in picture best quality hair is sooo soft i love it this,this was the best company for it no shedding easy to maintain and keep up maintenance i love it would most definitely recommend
This wig was the first colored one I ever ordered so I was a lil scared but it not only was beautiful and thick and felt amazing I love this wig plus it actually look good on me I definitely recommend buy buy buy
It arrive quickly, The wig is so beautiful, I get so many compliments
Im usually not into posting reviews but this hair is worth it !!! Knots bleached nicely and I keep getting complements. The hair is so silky and shiny.
This was my first wig and it was a good experience. The wig color bleeds and kinda dyed my lace over time. The color was more pink than red but it was cute, it sheds some. It wasn’t thin but not the thickest. I think it’s mixed in with synthetic and human hair if you care. I would recommend this to a friend.
NOT SURE HOW "HUMAN THE HAIR IS" THIS WAS SUPPOSED TO BE A READY TO WEAR WIG. KNOTS WERE NOT BLEACHED SO I TRIED TO FIX THEM AND NOTHING TOOK. HAIR DOES LOOK LIKE PICTURE THO. THANKS!
The wig is beautiful. It feels great. Little shedding. And hold curls that well.
I most definitely recommend this unit , very true to length great density no shedding and great lace
The quality of the wig is wonderful. The quality of the hair is nice the only problem i had was my package was late. But other than that everything was great. I’ll add pictures when I get it done.
Company was responsive , warehouse did loose my wig when I needed it very quickly but thankfully I had a back up. Originally ordered a 13x6 26 inch , but got a 13x4 28 inches I think instead as a replacement . Hair didn’t stink , true to length and lace looked pretty good. Shipped pretty fast after I got my wig replaced roughly a week .
Love the texture, came really fast and with a nice wig cap. Seller communicated well with me and overall it's a beautiful hair.
Hair was so beautiful and thick, I just accidentally ordered a closure instead of a frontal. But one of the best wigs I've had, highly recommend!
Very beautiful hair, I liked it very much and arrived very quickly
Thank you for your positive feedback! Your satisfaction is hugely important to us, and keeps us motivated to work harder for our customers! Please check out more great products in our store Hopefully we will see you again on our store soon.
The hair is beautiful. It doesn't have any smell, doesn't shed a lot, and the length was to my liking.
This hair is super soft and true to length, and is constructed and look just like how they advertised it. You can straighten it, curl it do as you please with this hair I had super fun wearing it. The color is extremely beautiful
The hair is so soft and has such a beautiful color. doesnt shed neither does it come with a bad odor. Im absolutely in love with this hair ! The shipping was so fast
Such a great wig no shedding & a breeze to put on I absolutely love it!
Hair came as promised. First install knots were perfect color was great! True length minimum shedding. Curls nicely!!!
This wig is great, lace blends well.. hold curls and etc. if you're looking for something quick this is the wig to get.
This wig is so NICE. The texture is great, soft, thick. It is super full, holds a curl, and has minimal shedding.
Came on time, very minimal shredding, true to length
I liked the wig was easy to style, the color was exact like the photos. Good length also you can curl this wig with heat
This wig is soooo FULL, I loved how it hold curls and its pricing is SUPERA REASONABLE especially for the quality!
The perfect wig exist with this unit honey don't second guess order ASAP no shredding, bleaching was no issue I'm in love
The wig felt good as soon as it came I had no problems with it very easy to melt and curl.
Wig was amazing. The color was beautiful. The hair was beautiful minimum to no shedding. I loved everything about it.
I absolutely love this wig, the quality of the hair is A plus. It sheds every once and awhile but it's the perfect wig to buy. It last long and holds curls all day.
This hair is veryyy soft! It holds curls long. I could put this wig in different styles with ease. The lace is easy to install and the fit is comfortable. Definitely by this wig its a MUST!
This product is a must have in your wig collection...it is absolutely so easy and convenient..the color is exactly like the photo... it's well worth the money
HIGHLY RECOMMEND hair was true to length, soft, no smell definitely get your monies worth ‼
First 2 pics are before I dyed it and last 3 are after. Only time will tell the quality of the hair but to get a 32 in colored wig for only 200 is a steal!! The hair was very soft and the lace was nice and thin with small knots. The knots took bleach very well and didn’t shed. It honestly didn’t even need to be plucked so I wish I would’ve just left it but the color was gorgeous out the pack. It was too bright for me since I work a corporate job and I ended up watercoloring it with the adore hair dye shade mocha. The thickness is natural tho I wish it was thicker towards the bottom but I cant complain for the price. Lastly the customer service was great I put the wrong address and they changed it the next day. It did take two weeks to arrive but I believe it’s due to my address change.