We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
PARFAIT
I am happy with this purchase. I must say I was a bit iffy about the color as I wasn't sure it would come looking as shown on picture. It is exactly the brown shown and I am excited about that. The lace melted easily and the hair is very soft. No shedding and very easy to style- as you can see. I highly recommend.
Love this bob! Very full. Doesn't tangle much! Overall AMAZING QUALITY! Little to no shedding and straightens very well. Get this bob if you wanna have an A1 new do!
beautiful color
Soft and pre plucked ! The color is so cute and lace is thin so i know it’ll melt lovely delivery was fast
This wig was amazing, great fit and quality texture. Well worth the buy! The longevity was great as well. Hairline was beautiful and very transparent. I loved my wig, will definitely purchase this wig again.
I love this wig
Super color and quality is not bad
I really like this hair,I have received so many compliments and it is the first lace wig that I have been able to wear for an extended time. It is well constructed and just beautiful. I plan to buy another one soon so that I can wear this style for a very long time. My friend would also like me to order her one of these same style wig. She's usually my biggest critic on my hair styles but she loves this one, so do I!
This wig is too beautiful I will recommend again in your store
Linda
Very good quality I highly recommend you to get it quick before it’s out of stock
The very nice wig and I wear super fast
I absolutely love this wig! The hair is so soft and manageable. It doesn't take much to keep this wig in good condition. This wig has a lot of body and movement. It looks so natural and does not look like a wig at all! I was so surprised by how beautiful this wig actually is once installed. It is lightweight and comfortable. I actually forgot I was wearing a wig.
Nice hair happy with my purchase
As pictured
I bought this hair because I needed a reasonable Bob wig with great quality and I came across this one, I decided to give it a try and omg I am in love with this wig, the quality of this hair is truly amazing, it is soooo soft and nice, I love to run my fingers through it because of how it feels, it smells great. I can't wait to install this hair. I will definitely buy from this seller again... ❤️❤️❤️❤️
no smell. dark brown color no shedding from initial brushing. Like most bob wigs they can be thin but this one isn't. happy about that