We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I LOVED LOVED LOVED THIS WIG SO MUCH ! It was sooo pretty !
It was a very pretty wig.I love the length and it came fast.I will be ordering again
This is a great wig, true to length, great texture and volume!!
So far no shedding, knots bleached well, everything is amazing!
The hair is nice and soft. The lace is a little hard to melt
This hair is so soft. I love the elastic in the back of it and the stocking cap.
Shipping time is about 6 days. I bought a 16 inch one. There is a little bit of hair loss, but not too much. The lace is nice. There is no odor.
I'm very happy with the quality of the hair, it smells great and the communication with the seller was great
The hair texture is great, the wig arrived very quickly, it absorbs heat, the lace is very thin and works well, I will definitely be ordering again.
Received the package a week later and the wig was great.
I purchased the 30 inch and the wig is soft, rarely sheds and is the correct length. The seller was very nice.
This curvature is suitable for purchasing longer sizes; shorter sizes of wig curls do not have much curvature.The wig is of good quality.
Soft and smooth with very little shedding.
It's nice.
GOOOOOD WIG!
At first this wig looked very thin right out the package but after combing it out , I fell in love. The hair is really soft, had no smell and the lace is good quality and not tough and itchy. I’ll be reaching out to see if they can do a density that’s more than 200 % but overall I’m satisfied and will be ordering from them again.
shipping was very quick. ordered on Monday, received today. no smell. it's giving more like 150 density and 24 inches. opposed to the 26 inch 200 density that I ordered. good quality hair.
It's beautiful hair. I love it. Perfect length, perfect lace, perfect quality. But it sheds a bit. 7/10 overall.
The wig came quickly and delivery was prompt. The hair was very soft and easy to install and style. I love this wig so much!!!! Thanks!
I love it. Nice and soft ❤️
So far I love this wig. I haven't installed it yet but will be back with an update.
I always buy the same wigs over and over again
Great wig, a small portion came off but not distracting, length and density is correct.8/10
I have finally received my wig after being so stressed . At first it said delivered in the mail box but was never there which has never happened and I received all my other items . It was the weekend and the leasing office was closed but Monday I was able to retrieve my wig. THANK TMH that someone turned it in as it was delivered to the wrong persons mailbox and the seller responded very slow. The wig looks nice it’s 36in I have not installed it yet . I will update my review once I install it to show you all how I styled it . I’ve ordered a wig here before and loved it so I came back for a longer one . Follow my IG Lemondro.p
Great customer service and very attentive to my communication
The length and density is perfect for the effect I was looking for, thanks!
SO PRETTY I RECOMMEND VERY SOFT & FULL AND THE CURLS GAVE EVERYTHING PLUS THE LENGTHHH
The lace is very thin and seems to melt easily. It's the right length and has a lot of parting room for other styles.
This wig is the right size, very soft, and has no smell ❤️ I am very happy with my order and will order again.
Unit is very soft & full as i expected . Can’t wait to get it installed
Hello I am inlove with this wig it came like it said it would and it's feels lovely very soft true to picture . It came with eyelashes and a bunch of other things I am grateful I made the decision to buy it ❤️
Nice wig.
The wig is nice but not very thick. I had to add a strand of hair to make it thicker.
This is an excellent seller. I received my package in days. The hair is exactly what I expected!!!!