Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
Some of the best hair! The ends are great, the thickness of the bundles are great, true to length, did not shed, oh and the most important part it holds a curl! No random color strings in it! Do yourself a favor and order this hair!
I love love love these bundles the hair looks natural it styles great, no strong smells , last s long time no breakage! Its not frizzy, and it doesn't get matted ! I will be ordering again!
Magnifique
I'm a hairstylist. The hair is BOMB I love this hair it's the texture for me. The pictures I posted are after I washed them I like wearing mines in it's natural state. The hair still super soft no tangles have not tangled yet or shedded. And for me that's the biggest part overall 10 out of 10
This hair is so amazing, it is soft and full! I really love this hair, it was really thick, and it was super easy to curl. I'm definitely going to order again.
I was skeptical about this hair. It is my first time ordering from this company but let me say this. The hair is very soft. I am telling you you will not regret your money. BUY THIS HAIR do not go on any other site, do not exit this page. Add it to your cart and buy it.
This hair was better than hair I've spent a lot more money on. The hair is full and thick. The hair curls beautifully when adding water and conditioner. It has no tangles. Such a great buy.
I absolutely love this hair. The shipping was fast. I received within 3 days. The hair was soft and thick. It is natural black. The hair had no smell. It is very easy to work with. It looks natural and the lace blended well with my skin.
Amazing hair, beautiful quality and even amazing company! I swear by this hair. The texture was super soft and it had no smell at all!! It was so natural that I didn't even have to bleach it. I really love this hair it was so beautiful and natural look-like.
Beautiful Hair
Super Fast Shipping!! It shipped out within 24 hours! This hair came within 3 days after I bought it! Super cute and soft! Loved the texture. It is easy to install. Get this hair!!
Hair is very soft so far there has been absolutely no shedding. I have had this unit for a while and I washed it curled it and it is still beautiful and is easy to style very happy with my purchase.
100% human hair!!!I like this hair, it's very soft, the texture is soft, and the length is accurate.the shipping time is super fast, I received it in three days,highly recommend ordering!
This hair is amazing it's so silky and soft and the wavy pattern is amazing! I will be ordering another one for my mom! The seller was kind and kept me updated on the status of my order and I'm very satisfied with the purchase.
I took my hair to a salon to design a hairstyle. The hair is so gorgeous! I received many compliments. It is very easy to install and looks very full. It has no smell, no shedding and no tangling. This company is 10/10 and highly recommended! They do a great oder!
High quality product. Very commutative and helpful seller. The store is recommended. The product arrived well on time. And already perspective the next purchase.
Bundles are really nice they don’t have a smell to it even when I first opened the package. They have a nice curl pattern and feel really soft. I wish I would have gotten more bundles because It does feel a little thin but not thin enough that I wouldn’t buy from here again.
Bundles thin I had to order two more so my head be full they came within 3-4 days tho very impressed
LOVE LOVE LOVE LOVE !!!!
I love this bundles. The price point is amazing and the quality of it isn't to shabby either. I love how you can style how ever you need and the softness of the hair is nice as well.
Very soft , I love my bundles ‼️
Nice hair
Love this hair, I am super happy with my purchase. To my excited ,the hair is exactly like the description it is soft and beautiful .I love this hair its so soft once you first open it up. It is true to length.The customer service for this seller is amazing! Fast Shipping.
True review, I have purchased hair from this shop several times. The hair has not disappointed me every time, this time I bought the body wave hair. The hair is beautiful, easy to manage, and it wears naturally like it is your own hair. The seller communicated in a timely manner and will update my logistics information in time. I am very satisfied with this hair.
The hair is of great quality, soft, true to length and no shedding. No smell. I would definitely shop again. If you want quality for money please purchase this hair, you won't be disappointed.
BEAUTIFUL WILL BE SHOPPING AGAIN
The hair is wonderful loved. It is 100% human hair. The seller is very kind and asked for it on the hair. The ends were also thick and the hair is beautiful even will buy again arrived very fast in the US before the schedule required seller god bless.
It's the length and body wave I want, and it looks very natural on my head. I found the hair very beautiful; human hair indeed! The shipping lately has been very fast! The hair feels very smooth.It didn't let me down.Will definitely order more hair from this company!
Washed the hair and was completely soft and went back to its normal texture
I just installed the wig and i love it!! I love the way it feels its soft full and it was true too its length, the knots are very small. It had minimal shedding and held a curl well. I got so many compliments on this hair after my install. Great quality!
I love that it's not much to do with this hair just style it and cut here and there and you gone! It's worth the money and the hair is great, soft and shiny, smells good too! I would buy again and recommend it to anyone. I love the length too, it's true to length! I love it!
High quality product. Very commutative and helpful seller. The store is recommended. The product arrived well on time. And already perspective the next purchase.
The hair is very soft, has a natural color and looks much longer than I ordered, I love it and as always recommend much!! Communication with the seller is excellent. Do not hesitate to buy!
Amazing body wave are lovely super soft.Hair is beautiful and no smell !I often wear this hair for shopping and dating.I've received lots of compliments I would recommend this hair it's really good quality & will definitely last. I am 100% satisfied with purchase
The hair arrived very quickly (3 days) I was honestly surprised. Upon first look the bundles look amazing I opted for 26inch and im definitely pleased
Great hair ........you won't regret purchasing. The hair it true to length and sheds minimal. The hair is soft and beautiful. This is your sign to purchase. Take me later
This hair is really good quality human hair it looks just like the picture the hair is soft and silky you can keep it forever wash it take care of it it will last a long time you can curl bleach and dye it I will be ordering more
The quality and feel of the hair is lush, the bounce and length of the hair and the seamlessness of the lace are definitely recommendable, buy it buy it.
These bundles are so soft and bouncy. Don't hesitate to buy. I'm so in love with these bundles. I haven't had any shedding and my fingers go right through them. They're worth and money and cheap at that too.
I revived my hair on time, it feels nice and soft i will order from this seller again, good price, i told a lot of people about my hair, i already told this is good hair it is ture to length and its EXTREMELY smell and this hair very beautiful, very THICK !! and the bundles are huge and they do get thinner at the ends but not by much, it is shimy and has a happy with this purchase. i recommend this to anyboby that wants shiny soft hair !!
The reason why i purchase this was because my sister had this hair and literally tried it on and installed! This hair is so good and true to length! So literally buy! I am a real person by the way, telling you to buy!
Hair is soft and melts super easily, if you're looking for thick hair, buy this wig. Hair is booming. There is no shedding and is faithful to the length.
Very silky and true to density!I was skeptical about ordering hair from this site. However, I loved my bundles and the hair quality was amazing. I will definitely be ordering again.
Shipping was much faster than the expected 5 days. Hair is soft and quality appears to be good with no shedding. Looking forward to installing to see how it looks.
Very soft bundles, they don’t tangle easily and straighten very easily and silky
The delivery is quick and takes about a week. It's definitely worth it. The hair is super soft, odorless and doesn't fall off. The density is thick enough to make the lace light and soft. The length is perfect, too. I will always order from this store!
Love this hair, I am super happy with my purchase. To my excited ,the hair is exactly like the description it is soft and beautiful .I love this hair its so soft once you first open it up. It is true to length.The customer service for this seller is amazing! Fast Shipping.
Smooth and silky, no doubt real hair, totally different quality from the hair bought in other stores, have bought too much bad hair in other stores, this hair is very good, the price is totally worth it
Each bundle exudes a lustrous and vibrant appearance, showcasing its rich texture and natural bounce. The body wave pattern gracefully cascades down the length of the hair, forming soft, the 28-inch bundles, I am more sure that my choice is correct. Love it
It's really long. The hair is super soft,hardly falls out, not easy to tangle, Very easy to manage, just like your own hair, so natural, I can really recommend you buy it!!! Very durable! ! ! ! !!