Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
Beautiful, very soft, I love it for a change of look at a modest price
very nice wig and soft hair the quality is excellent,thanks to the seller for the gift ✨️ I will order more again thanks again
God! The first time I tried this color, I was surprised. This color is very suitable for my skin tone, and it will become one of my favorite wigs. I will wear it to the party at the party. It will make me stand out at night. It's soft and beautiful, it doesn't fall off
it's so pretty and soft, it was very easy and very beginners friendly. i love a good throw on and go wig. i didn't have to do much customizing it was already pre cut and tinted. i will be buying again.
Love the colour for it to be toned. Birthday hair
I ordered it last minute for my birthday and it did not disappoint!! The natural texture is cute and wavy but it still holds up well when flat ironed or curled! It doesn't shed and I have reinstalled this wig several times and it's still in great condition I would genuinely highly recommend this hair!!!
Hair comes quickly. Since I was going to receive my hair before I went on a trip, I contacted the seller for fast shipping and he did. . . . .This hair is good quality for a good price.The body wave pattern is gorgeous. The wig came with a hair cap. The hair is true to length. With this hair I can take more photos on the trip! ! ! !I will definitely buy from them again. I love itt !!!
Super special I have no words to say how excellent and original I received my order Thank you very much
I liked
The hair came very soft and shiny. It was also the desired length and easy to style with taking the bleach on the knots and hold the curls I put it in. Overall, definitely pleased with the wig and will absolutely buy from this vendor again
God! The first time I tried this color, I was surprised. This color is very suitable for my skin tone, and it will become one of my favorite wigs. I will wear it to the party at the party. It will make me stand out at night. It's soft and beautiful, it doesn't fall off
This was after I plugged it a little bit bit even done much work absolutely amazing, it’s the right wig length, very full hair, would definitely recommend buying here came quickly aswell a big 10 stars
I liked it very different soft looks like it and hair I will test still
I ordered a 30 inch lace frontal wig. Hair arrived fast and on time. The color and length of the hair were accurate. The lace looks good and isn t too thick. The body wave was good. The density is good. Everything went well. It came with some cute lashes and a couple of wig caps too! Will order again!!!
The hair is absolutely beautiful, long and VERY FULL! My hairstylist complimented the hair so well. i would definitely order this hair again & recommend it to others!! NO SMELL!! MINIMUM SHEDDING! takes heat WELL! & melted PERFECTLY
Very beautiful
The quality of the hair is amazing,human hair, the length is very good and correct ,I'm glad I finally chose this one, Shipping was fast, the lace and my skin mix perfectly and very naturally, so I will definitely buy again, I recommend.
it came pretty fast, which I LOVE! from the package straight to my hand ITS NICE!!! very silky, doesnt seem to shed it has surpassed all my expectations. From the moment I put it on, I felt like a true goddess. The length is perfect, The body wave pattern adds an elegant touch, giving me a glamorous yet effortless look. i can run my hand through it, knots are incredible i dont even think they would need to be bleached fr.Styling this wig is an absolute breeze! The body wave pattern holds beautifully, even after washing and restyling. I can effortlessly switch from a sleek and sophisticated look to a more voluminous and playful style. Its versatile, giving me endless possibilities to express my personal style. i cant lie, listen to me. get this damn wig.
She is amazingly beautiful everything I expected I will be buying another one
22 was just a little to short
I love my hair, it's amazing! ! The seller is nice and patient, they answered every question and confusion I had. I was impressed with the service and wanted to try their hair. When I received my hair and opened the packaging, I was already in love with it. The texture of the hair is soft, the curl pattern is all as described, the hairline is definitely pre-plucked and there is no shedding. The curls are everything, the density and length are very accurate. I am happy with my choice. If you buy this hairstyle for girls, you will definitely fall in love with it! I recommend you to buy this wig.
Great seller gorgeous wig☺️❤️❤️❤️❤️❤️❤️
The hair is so beautiful! The color is exactly as in the picture, accurate and just right! Hair is soft. and easy to use! This is the first wig I bought. It hardly comes off. I love it and how sweet and helpful they communicate! I will keep ordering them.
I love this wig ! It is true to length, looks exactly like the picture and does no shed ! The wig came pre plucked and was easy to put on! I will be ordering again with them.
jolie rien a dire
Good
This is the style recommended to me by my classmates. I like it very much!Omg can I just say that the Seller was very sweet and let me know everything about my package !! There communicate was on point ! Definitely will be buying again , it took about 4 days to get here ! The hair is soo soft and bouncy literally just like picture !! Please dont hesitate to buy , this is beautiful hair ! The Lace is natural !! It melted so beautifully. I love it !!!
This hairrrr it's giving !! it bleach the lace to the godssss !! picture will be down below with NO FILTER !! can you sayy what lace ??? OH Can't find its that Transparent !! The density is 180% !! It's thick and my curlsss last for days !! it's so soft full and thick ! I love it ! Yall better come get you one of these !!
The hair is very soft and thick, the blonde color is amazing and it is true to length!I really love it. 100% human hair and it has no shedding or any weird smell. Customer service was good too.
This hair is more than I expected, I have always wanted to buy a highlight colored wig but was afraid that I wouldn't get the right color. This hair color is so beautiful and there is absolutely no shedding. Quality of the wig is amazing! Lace is thin and this wig is really full. It is definitely at the top of my list.
Loveeee loveee loveeee this wig ! It feels so nice and soft. No smell upon arrival came in 4 days. This hair takes heat very well and holds curls all day even with heat less curls . The frontal quality is good too bleaches perfectly! Get this wiggg yall
This hair is amazing . No shedding. Took bleaching very well. My actual first time using bleach and it went great. Knots were very small which made us soo much easier. No smell when opening the package. Takes heat well. And the lace isn t sooo thick, easy to melt . 10/10 I recommend this hair for any beginners like myself. I installed it within 2 hours .
I took photo, which was really amazing. Very shiny, silky, really long.This hair is amazing, there is literally barely any shedding, it's easy to tame, wash, style etc.GREAT lace!!Lace and hairline are integrated with my skinThe knots are are small, easy bleached and the hair is very soft !
I have been wrestling with this color for a long time. I wonder if it is suitable for me. But when I received the package, I changed my mind. This wig is really beautiful! And the texture is soft, and the color fascinates me. It is perfect for me. body wave is the best!!
Looks good not the used but looks good
Very good quality
Perfect wig loving fast delivery and exact
I love this wig l is beautiful and wonderful thanks to the seller
I'm am definitely pleasantly surprised.I purchased the highest density they had. once it's styled it's going to look great.