Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
Can wear wet or dry still looks beautiful.I recommend washing it to make it fluffy it up.This wig can give you many different styles!!!
I loved this wig. The wig was very full and i feel like that's the most important thing to point out. Once it dried it was very voluminous. The hair quality was over all decent not too shabby. It always was very true to length. The lace was pretty average transparent lace nothing extravagant , small knots so it took bleach well and very easy to melt! The price was very good as well. Overall I'll give this unit a 9.5/10. I think that it does an amazing job for a quick 2-3 installs over time something quick to wear and still give a luxury look
omggg when I tell you I'm in love with this wig, baby I'm in loveeee. It's a full 13x6 frontal that comes pre-plucked with tiny easy to bleach knots. The install process was soo easy and simple. Sis, don't hesitate to buy this wig!
It was soft,light,very full and true to length.The curvature holds up well. shipping was very quick,actually faster than I expected.
Girls,you absolutely need such wigs.This is a daily necessity.It's really natural, this lace is definitely HD!!! I like to wear this wig every day now.i luv it it has little to no shedding and it moves like water and very soft.
The lace is pre-plucked and has very natural baby hair,and it's really easy to define curls!The hair quality is very good, very thick,and it matches my real hair!!
No smell of chemical processing and The wig comes so fast!No shedding at all.very very beautiful.
lace bomb, length bomb! came with extra goodies... little to no shedding as seen in the comb. Shipping was on time and I'm 100% satisfied.
I really like this cute curly hair, which surprised me. Its quality is really great, it feels comfortable and soft to the touch, with moderate length and transparent lace that perfectly blends with my skin, just like my own skin. And it's very plump, I really like it. The seller's service is also very good, worth recommending!
What beautiful hair!I like its length.Hair is thick,true density and length.Not dry at all.This is my first time shopping with them and I am not disappointed.
I super love this wig,the hair was easy to manage,it's so soft and smooth,no tangle.I love this hair has a beautiful curl pattern,the quality of the lace is very good and it fits my skin very well.
The shipment was fast, and my wig actually arrived 3 days ahead of schedule! The texture of curly hair is very good, its color is very good, very natural, and the knots are very small. I don't need to adjust the knots. The wig is great. My friend also wanted to order the same wig after I received it. I am very happy.
I recommend it!10/10I also received my wig quickly,and after receiving it,I didn't regret it.his hair is real human hair.Lace looks very beautiful and transparent,with small knots and well maintained curls.My hair smells odorless,looks great,feels great,and I can't wait to wear it.
The hair arrived very quickly, it came within 3 days. I was very impressed with the speedy delivery. The hair is very soft and bouncy.No tangle and no shedding,The seller communication is very efficient and friendly!!Hight recommend this curl hair!!!
I am very satisfied with wearing it,which is super natural and breathable!And it is better than real hair,without tangle and falling off.
I just like everything about this wig. It made me perfect on the stage the performance, and the audience praised me for my beauty.
The hair is too textured,it is 100% human hair. I would recommend this hair. The deep wave of the hair is very beautiful and elastic...❤️❤️❤️
Nice quality hair and easy to wear. The hair looks so real!! I definitely recommend it,because lace is thin and hair is no tangle.Good value for this price!
The hair was great good quality it's very thick and the lace was easy to melt I had ordered the wig for my birthday I thought it wasn't gonna come in time but it did !! will be purchasing again!
The seller's service was really meticulous, they helped me solve the problem. the wig would be perfect! The installation process is very simple. If you encounter any problems, customer service can help you solve them! They can solve any problem you encounter! And the hair, you can definitely feel it's very, very soft. The best thing I can say is, it's natural!
I like this natural black hair.The Smooth and knot-free,well bleached,and the lace is very thin,suitable for my scalp.I suggest you all buy this!!
Beginner friendly easyinstall,Low Maintenance.I was able to style the wig and make it look very natural,Loved it!
This hair is really beautiful! I ordered a 13*4 lace hair cover, the quality is very good! The density is full,the curvature is the same as the product picture,the color is very shiny,I have worn it on my head, it is very natural,and easy to wear,it did not take me too much time,I especially like! ❤
THIS WIG IS SOOO SOFT&such good quality.I recommend buying this wig,it's worth it.For this to be my first time ever buying a wig I will most definitely buy more.
I loveee this hair so much!!! The lace is very soft and easy to melt. The hair is true to length and very thick.The knots were small and wig came pre plucked. Hair is natural,elastic and no tangle.Shipping is also super fast,came in 4 days!!!Amazing!!
Absolutely love this wig!!!! It’s definitely worth the price lace is thin
The wig is very, very beautiful.So soft and natural!!!!!The hair is full.Lace is transparent.10/10
just in time for the party.It's soft and dense, and wearing this curly wig.The hairline is natural, and the lace is transparent.
Very full and very thick came pre plucked so i really didn't have to do a lot of maintenance on the wig 10/10 must get! It came very full and true to lengthwill be ordering again
SOOOOO LOOOOONG! Very natural hair,I love you so much!!!! This hair is bomb I love it and get so many compliments on it it's very full and thick that's what I really love about it and true to length. The wig doesn't shed. So far I like the wig!
The lace front is already pre plucked for you and that's good the hair is really soft.No shedding,no smell,true to length,and super flowy!You can do however many hairstyles you want.The beautiful wig is 100% pretty styling soft and amazing everything is accurate the shipping was fast packaging was amazing
this hair is absolutely stunning!! fresh out of the package the lace was giving scalp lol the hair is soft and doesn’t have that strong wig smell 10/10 would recommend!!
Hair is true to length,and it's full feels wonderful.The hair is great and have small knots l, which will make it easier to pluck and bleach.It is pre-plucked so not much plucking is needed.
wig A1 ian saw it yet but ill update but i hope it’s fye, but my shipping was fast asf and before the shipping date!
The hair didn't disappoint me every time. The hair is beautiful and easy to manage,it is preplucked and it is naturally worn like your own hair.
It’s so thick and full very soft I love it doesn’t shed a lot Got Alot of compliments on it
the lace melted to my skin beautifully and the curls give life fs.This was the best hair I have ordered from Ali.It's soooo soft.
Fast shipping it came in 3 days.Great product big head friendly.It's soooo soft.Preplucked I didn't have to pluck at all only bleach.Looked like it was my hair.No shedding for curly hair
The frontal short like 20inch and I got a 40inch. I didn’t like that. But it’s nice!
This hair was a surprise my husband had for me,it came quickly and got it in 4 days. I can't wait to open the package, the packaging is flawless,hair is very beautiful,ture to length,the hair quality is good, no smell, soft to the touch, no tangles and fall out,the day I received the hair I wear it and go out, my friend asked me where it is Bought, they also want to have a perfect wig, I'm really happy, really recommend!!
I like it very much. This supplier has been listed as my first choice of wig shop.
And it also has the elastic bands can be adjusted to suitable ur head well. Communication with the vendor was easy and really helpful. I would buy it again.
The wig looked very beautiful. Its lace is very thin and beautiful.The hair is true length and thickness, it feels very soft and smooth.The seller's service is very considerate and will answer all your questions one by one.I highly recommend this wig.
Absolutely gorgeous! The shipment is fast and the seller is happy to communicate. Strongly recommend this hair!
Hair is full and soft, lace is everything. Moreover, the transportation is very good, earlier than expected! Hair is full and soft, lace is everything. Moreover, the transportation is very good, earlier than expected! Please believe me, you'd better buy one for you if you don't want to miss it. It's really good.
I have placed a lot of orders from this company. My hair is almost never tangled, always full, and the lace is great! The length is real, and the hair looks very nice. The delivery was great, it will arrive in 3 days.
I am very satisfied!The shipping was fast!!my hair came in 3 days and the hair doesn't have any harsh smells.Hair came with wig caps and a adjustable strap.Hair is thick and lace is perfect for me!!!I recommend this wig if you looking for a wig that is easy to maintain. Really good hair!!
The wig can be adjusted and suits me very well, and lace is thin and also suits my skin color very well. No shedding and no tangle, it looks very natural. I recommend anyone who wants this curly hair.
Look,It's pretty!!! Hair is super soft with no smell! I washed the wig and the original curl pattern keeps well. And the length is also right. Hair is very Thick & Full. I highly recommend this wig!!
it's cool i like it and the curls is everything must try.The gorgeous curly wig is really dense,and the installation is really super simple.So light and natural!!!!!