We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Received my order before the actual date the quality of the product is very good and they have very good customer service will recommend them
I love this wig I got the 30 inch its so giving the lace melts very you can barely see i recommend this wig go get it now
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This item is of high quality , this unit is so beautiful and definitely must have . You won’t regret it
great quality hair
Amazing hair love everything about it !!!!
Très Belle
The wig was very soft and had a good lace, which made it easy to install. It's true to size and color, the wig came with fast deleviry. No regrets, I would keep ordering form this company, thank you!!
Great communication with the seller , delivery was 8 days ! Order the hair you won’t regret it
Soft and love the colour!
I love the color on this hair! The curl pattern is beautiful and it is very soft. Minimum to no shedding and really nice knots on the lace. If you like color and curly/wavy hair, I would highly recommend.
very soft hair, minimal shedding and the lace is so thin nd blendable with my skin. 10/10 hope it wears well
Very nice good guality. No smell true to length
First off this is a beautiful shade of burgundy, not too red but all not too dark if you don’t want it to be. This wig is big head friendly and comes with combs attached inside. Lace was transparent on the down side and had some shedding. It was great for the price, the seller communicated as needed and the delivery was fast. I will be ordering from them again
Fast shipping soft hair
I am very satisfied love the hair and will surely buy again
I love it
My order came within a week of me ordering with extra items and communication with the company was more than helpful I would definitely recommend
Hair was immaculate and true to length
nice
Thanks for my wig I love the best quality
Hair is good & soft. color is vibrant not much shedding !
Very curly and true to length
My mama said it’s a very good lace it’s true length and last a very long time
So far the hair has been great. I love the lace. I will be posting pictures as soon as I get cute lol the color is very nice not too bright. The curl pattern is Poppin.
this is the best seller....I normally order from wowangel but this seller is much better and great customer support and the answer your emails quick I posted with the black one because I have braids right now and I couldnt try it on also they last a long time and the part is the only wig I actually like .....so far this is the best and I own like 70 wigs so I know what I'm talking about ....trust me ladies ....I want more colours though
Hair very soft , true to length and ship was super fast. The customer service was GREAT . WILL be ordering again and I will post undated pictures when I get it installed.
very nice! My daughter loves this unit.
I'm so happy about my hair it's so beautiful I love it
Hair is soft, its true too length, nd the color looks so pretty in person
I am so in love with this wig. I got so many compliments the quality is great the lace also melted right into my skin. Can’t wait to order in a different color.
Hair is good quality and it came really fast!
Great hair ! True to length literally I love it.
The lace was thin and easy to melt curls was curling I absolutely love this wig, if you want a good on budget wig this will be the be the best one to get . This is a good 13x6 34 inch 10/10 recommend