We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Frankly nothing to say I recommend it to you in
Thank you is good thank you
Amazing, arrived quickly, hair is in a cute satin bag! Hair is very soft and shiny! Will definitely order again! Thank uu ❤️
Wig is AMAZING real full and thick small knots true to length no bad smell the wig is just amazing
Very nice hair
beautiful and really human hair is very beautiful and soft did not bring strong smell the hair is very soft I love it
I love this wig!very nice texture,Very satisfied,excellent item!excellent item!excellent item!excellent item!
Love the quality of the wig hair is soft and curls are definitely curling I love it I'm for sure gonna be buying more wigs
Good hair. High quality
beautiful hair
Very nice tbh,quick shipping too
Thank you So much Moxika Love my hair .. Quality So Amazing No Funny Smell The Length Is accurate definitely will Order Again
Excellent and came quickly really buy the girls.
My go to hair now! It's so sift and bouncy, and the curls are easy to restyle plus it arrived way ahead of schedule. I'm definitely ordering from this vendor again
love the wigg
Nice hair.
This is the best wig I ever bought getting 2 more soon upload pics
Very good wig, very soft and as in the photo
Ras
My hair is incredibly soft and beautiful, and I love it.
Fast delivery good hair I really love it