We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I love it
it's very beautiful, fast delivery, it took 4 days to arrived in Germany. thank you seller, I am very satisfied. I recommend
Received my wig in less than 3 weeks! Super soft and will definitely be ordering again!
The hair is good quality, fast delivery
The hair is so soft and the quality is too 10 no cap I would buy it again for sure .
I received my order safely
Good hair very soft
Love love love! The wig came before the delivery date which was very fast. Hair is extremely soft exactly like the image
inloveeee this is the best wig I've ordered!!! and the shipping was fast...
Love the hair beautiful and light
Love this hair 2nd purchase
wig is soft and nice no shredding true to lenght can't wait to wear
Loooove can’t wait to style
love it!
Seller was fantastic kept me updated, hair came quickly as described
Very good texture,I would definitely buy it again
As described
I really love the hair
This wig is the bomb . Com
100% human hair, quality at its topmost. Hair doesn’t shred, has no foul smell and feels amazing. Definitely ordering again .. will be posting pictures when I install
Highly recommend this hair is soooo beautiful.. get a lot of compliments will purchase again from this seller.
I am happy with my purchase, I like very much thank you to the seller for the gifts❤️
My order arrived quickly. The hair is soft and silkless. On the other hand the hair falls to the touch. Horses are very short for 14 inches.
The item as the description, I just got it wrong I wanted the full Lace, I didn't pay attention when placing the order
the hair is soft and beautiful, it came so fast., I love it and I also recommend, it's my first to purchase from this hair store
Wig received as described. super soft and lovely baby hair. delivery was very quick. seller responded quickly to questions and is friendly. I recommend this seller.
en attends de la testure pandent l'usage
Satisfait
This wigs a s so beautiful and the hair is amazing
Good
good
This is a beautiful hair, I recommend each to buy this hair he is soft and looks super natural. Once on your head you just forget you have it on was good at Packed and received two caps in a nice purse.
Very pretty thank you very much
Beautiful wig that smells a little but after a good shampoo the smell disappears!!!!
the wig cap is so little for adult head. but the wig is good
More beautiful wig. not yet appropriate
This wigs is very nice ,I love it