Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
I love my hair especially the color it brought my shade and complexion out really pretty and will buy more 100% human hair. I would suggest this wig to anyone just getting started wearing wigs it's a everyday wig that doesn't need a lot done to it!
The hair itself is soft, has good weight to it, and the density is perfect.No weird smell.I haven't noticed any shedding or unusual tangling. Super fast delivery,I can honestly say, it's the best wig I've ever bought!
The quality of this wig certainly surprised me!The hair is soft and barely any shedding.The price is good and the delivery was so fast.I really love this short bob wig.I Will buy another lenght
Nice hair happy with my purchase
Amazing hair, very soft! I got this to wear to my Dads birthday, I was very pleased with the quality. I was able to wash and restyle it to get longer use out of it. I would definitely buy again.
As pictured
I bought this hair because I needed a reasonable Bob wig with great quality and I came across this one, I decided to give it a try and omg I am in love with this wig, the quality of this hair is truly amazing, it is soooo soft and nice, I love to run my fingers through it because of how it feels, it smells great. I can't wait to install this hair. I will definitely buy from this seller again... ❤️❤️❤️❤️
This is honestly the best wig I've ever had. The wig is full and thickand .Color lovely and no shedding,and the quality of the hair is amazing. I'm shocked that I got such a good quality wig for such a low price. I am buying this regularly
no smell. dark brown color no shedding from initial brushing. Like most bob wigs they can be thin but this one isn't. happy about that
PARFAIT
I am happy with this purchase. I must say I was a bit iffy about the color as I wasn't sure it would come looking as shown on picture. It is exactly the brown shown and I am excited about that. The lace melted easily and the hair is very soft. No shedding and very easy to style- as you can see. I highly recommend.
This wig is amazing , it's soft and I absolutely love it ,it's thick, full, soft and has no shedding.It's true to length and there is no funny smell
Am so much in love with this wig,it's soft right out of the package.the color looks exactly like the one in the picture. It was definitely worth the money
Its worth more than you pay, transparent lace, and great grade of hair! I'd definitely recommend, my unit had thinning in the bangs but I believe it was just a faulty unit because everything else was perfect and unbelievable for the price
I love the color and the wig is very soft.the hairline wasn't too dense which I loved and the lace is good too. Thank you!!
Love this bob! Very full. Doesn't tangle much! Overall AMAZING QUALITY! Little to no shedding and straightens very well. Get this bob if you wanna have an A1 new do!
beautiful color
Soft and pre plucked ! The color is so cute and lace is thin so i know it’ll melt lovely delivery was fast
Love this wig!!!The quality of the hair is great!!! Hair was so soft and little to no shedding! I will definitely purchase this over and over again!
I love how full the hair is! It has no smell, little to no shedding and the lace is amazing. I will surely buy again!!!!! Lovely!!!!
Lace melted perfectly and hair was soft. No shedding what so ever. Will buy again.
This wig was amazing, great fit and quality texture. Well worth the buy! The longevity was great as well. Hairline was beautiful and very transparent. I loved my wig, will definitely purchase this wig again.
I love this wig
Super color and quality is not bad
Great wig! No shedding ! No smell! Extra soft! Get it girls ⭐️⭐️⭐️⭐️⭐️ No oder or bugs- safe to say they've got a forever customer in me!
I absolutely love my wig! The length is perfect, and the quality is outstanding. It's incredibly soft and natural-looking, making it versatile for various styles, a fantastic purchase – I feel confident and glamorous wearing it!
First time wearing the brown bob wig and I must say , this wig is 100%human wig, very soft and true to length.
I really like this hair,I have received so many compliments and it is the first lace wig that I have been able to wear for an extended time. It is well constructed and just beautiful. I plan to buy another one soon so that I can wear this style for a very long time. My friend would also like me to order her one of these same style wig. She's usually my biggest critic on my hair styles but she loves this one, so do I!
Uhm omg this wig?! If you're looking for a brown frontal bob, look no further. The wig was super easy to install. The knots were very tiny and bleached. The lace was soft, the hair is luscious, I honestly have no complaints, very lovely wig!
I love this wig and it's versatility it is so soft with very little to no shedding will definitely be purchasing again
Fast delivery, great communication, and the hair was not tangled or thin! Nor did it shred! Don't wait ORDER NOW!
This wig is too beautiful I will recommend again in your store
Linda
I've been wearing wigs for years and this is by far my favorite one. I love the texture, look and ethnicity. Looks exactly like the picture. This is my first bob wig and the shop did not disappoint. I love it.
"Amazing hair wig! I'm in love with this one! This wig was better than even described. It s perfect, 100% human hair , very soft, hardly any shed&Fast shipping. Good customer service. It doesn t shed!"
This wig is pretty. I really like the length of the hair and how it hits my shoulders. The hair did not have a smell when it pulled it out of the package. this is a pretty nice wig to wear. It looks very natural to my real hair.GET THIS UNOT NOW !!!
This was my first time purchasing a human hair wig online. I had no idea what I was doing but watched a few tutorials and I have to say, this wig is flawless. I'm definitely ordering another one. I was too cute and popping. Five stars for me.
Beautiful hair, came pre plucked with bleached knots, true to colour and good quality
The hair was great, super soft and took color extremely well. I have gotten a boat load of compliments, everyone loves it and I would definitely recommend to people to use.
I love the hair in general. Its of good quality. Its volume suits my face. It is super soft. The length is great. It curls easily. Its versatility as I can wear different styles with it. An overall good purchase so far. No complaints at all. You ladies better get you one.
Very good quality I highly recommend you to get it quick before it’s out of stock
very good natural hair
I have a bunch in of wigs and this is the softest wig I've ever felt. Feels like it just had a Brazilian blowout! The skin tone is medium dark so it's good for lighter dark tones or you can dye it darker. Overall happy with the buy
Y'all run don't walk! I love how soft the wig is.True to length ,minimal to no shedding.I highly recommend to everyone. honestly everything else about it is good. Buy it girl purrr
Purchased this wig as a little run around, wasn t expecting much from it but I must say , I m really happy with it, it s full and doesn t shed. Definitely good value for money.
I absolutely love this wig. It arrived quickly. Fits great. It doesn't have a funny smell (that some wigs have when they are new) and it's very soft. Wore it out the day I received it and I got many compliments. Will definitely buy again!
The very nice wig and I wear super fast
I absolutely love this wig! The hair is so soft and manageable. It doesn't take much to keep this wig in good condition. This wig has a lot of body and movement. It looks so natural and does not look like a wig at all! I was so surprised by how beautiful this wig actually is once installed. It is lightweight and comfortable. I actually forgot I was wearing a wig.