We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Beautiful hairpin
Super beautiful and practical for picking up hair, a practical option that helps to see hair cute and collected
bien
Equal to picture
Very pretty pincers the only thing is that the hair systematically stuck in the clasp when it comes to removing its Tad... Good size and pretty lower. Delivered very quickly
Perfect and I have very thick hair
Prettier in real life than in the photo. Very happy about it.
Very nice
Great hairpin!!! Thank you!!!
Pretty
The hairpin was less than I expected. My shock of hair does not hold
Excellent
Superbe!!!
Same as the description, it takes very little time to get to chili (1 month to get to chili app) the seller send the product very very fast, satisfied with the purchase, you fulfill everything you promise, my congratulations
Good product
as described
Very good quality
Soft, nice, medium size and well finished, 7 days shipping
Ok
satisfied
As it appears in the photo. Ok
Just as described
Everything exactly equal to the description. Arrived on time and even earlier.
Of good quality although a little bigger than I thought, but if it is good I wanted it for half a tail, it will help me to grab all my hair
I liked it. Very well packed
Are exactly as in the photos, a matte tone.
Three good
Nice
Good for half bundles
I love it
Súper father