Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
All as described. Advise
I had to bend the wires into the fan shape that worked best for the brushes I use it on. I'm rough on it, but it hasn't broken yet... though, it won't last forever. At this low price, I don't care. It's a nifty little tool.
Ok thank you
Useful stuff, but a little small
Viskas store, ICT Labai mažytis.
Your task to cope with
remove hair good, but not so fast as i wanted. cool
Clean normally, people and children rozmir and viglyad
arrived fast and in Good quality.
I already tried it. If you grab the hair of the brush well and can be easily cleaned. Comes in good size. I liked the purchase. ^ ^
My daughter for the product. All shvidko. I was thinking about it, let's go.
As is the description is small to be able to carry it
Crumbled after the first use
Compatible with invitation
It is very clean, it is in excellent condition
Item received in three weeks in good condition. The seller is responsible. Thank you very much. Did not communicate with the seller.
nice and compact, wouldve wished for more color options but this is still good most importantly is that it works!
Petty
Faithful image looks resistant makes its function very well
Cool thing, witchishchit. Koshtuk chop ale kolir rose negarny
Fulfills its purpose.
Very good item, super cleans hair brush. Delivered quickly, thank you to the seller And I'll order again.
is a bit more bright pink, have bought before and it is very good!!
It's Okay thank you
Delivery is not without 3. The product will be described.
Ordered 2 pcs, 1 came broken ( Very upset
! Thank you!
Very good product
Se ve útil
Delivery a little more than a month It's very good to get the hair out of the comb, but the teeth must be straighed first
second time buying, really good to clean your comb
Cleans well, super
Equal to the image. Very useful.
Exact but I do not recommend ecoscooperative for ali express cast
Bought a few of these in the past. Great tool for cleaning my hair brushes I use at work
It does what it is supposed to and Removes fluff or cat hair in my case from hair brush. Made the process quicker though there was a bit of resistance to get it out with this.
Cool and korisna thing. Recommend all
Yak in the photo, delivery to the box 3 tizhniv. I didn't try in my life)
Shvidka shipping, all Super)
Such as ls toto, great
Works well for now
Well, but little little Nishit that makes the work
I'm like. Juge korisna rich!
Very good
I would highly recommend this product to everyone. Shipping was fast - arrived with no damages. Perfect for brushes cleaning.
Whiglyadak does not call yak in the photo of the seller. Delivery shvidka I-PRT. I don't know.
The order arrived quickly, I am very satisfied, very comfortable to use, very good to clean the comb from the hair, thank you very much to the sellerEuseauve Euseauve The order arrived quickly, I am very pleased, very easy to use, cleans the comb perfectly from hair, thank you very much to the sellerEuseauve Euseauve Euseauve Euseauve
Good product perfectly fits the description. Fast shipped in the time provided by seller
I did not have much at first JAJ but it is great, he left me the comb without a hair, great and recommended