Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
I love and recommend
I love love it, it came very fast like very fast and in good condition,I hope it looks good on me
Decent wig. Wear and Go. First time buying. Never communicated with store. Received faster than expected
The hair is very soft. The lace is very thin. Hardly comes off. Can't wait to install Buy Now
The knots are already small but I bleached them and they took the bleach well. The lace is so easy to melt. The Bob is not stiff at all I love the quality of the hair.
Beautiful wig is really cute and comfortable, it is spectacular and with enough hair to look great. I'm delighted
Beautiful product of exelent quality, seller very quickly meet the purchase and congratulations on the right discretion
Great service, items received and am happy with it
The was my first glueless wig and it was amazing. Definitely gets a 10 out of 10 for me!! It is beginner friendly, no smell, super soft, and full. I will be purchasing again.
I bought this in case I didn't have time to do my hair, it was easy to put on, easy to wear, soft, the right length and easy to style. I would recommend wearing it when it's hot out and putting on a little make-up to help melt the lace. Lovely wig
I love how full the hair is! And the fact that it is pre cluck! I love it so much I can’t wait to install it!
Love this wig!!! Bought in a 10 inch & cut into blunt bob. The quality of the hair is great!!! The hair is very soft & when I say i doesn't shed at all! Honey run & buy
ordered my glueless bob wig, I can't believe how easy it is to wear a wig, it's so beautiful! I am so pleased, the quality is incredible and the delivery was impeccable.
Commucation is on top
Nie wig I love it and fast delivery
The wig is very soft, and delivery was prompt.
I couldn't be happier with my purchase. It's incredibly soft, silky, and unbelievably realistic. The strands move and flow just like natural hair, and the lace front blends seamlessly with my own hairline, making it virtually undetectable. l've received countless compliments from friends and family who can't believe it's not my real hair.
This glueluss wig is amazing, STRAIGHT OUT THE PACK. No smell, perfect blend and easy to put on. The hair is so soft and does not shed
Thank you so much the packaging was wow and the fact that I got it on time like delivery was pretty fast. The hair is also so nice I love it. Thank you for the gifts
I love the packaging and I love The hair. no smell and it feels smooth.
I Loooooove this wig. It arrived early, and the owner was very good with communicating every step of the way. This is now my go to company. Amazing hair!
I recently bought a curly hair from this brand and decided to try a straight unit and trust me,I wasn't disappointed. The quality of the hair is excellent, it is soft,smooth n silky. This is what you call quality for money.
Package arrived fairly quickly. The quality of the hair is just top. I recommend this seller
Great quality, I'm so happy with the hair!
Am happy with my wig, arrived on time, even faster than expected. Will definitely buy again
This wig is very silky, there is no problem at all, the hair is special and beautiful
Received my wig today & it's amazing hair is very soft through to length,no smell & I will definitely order again from this store... delivered in 6days
This wig is my favorite for everyday wear and looked great when it came out of the bag, but I decided to go the extra mile and bleach the knot. You can wear this wig without glue and secure it with the internal adjustable straps, then spray the lace with melting spray. Very perfect
My secend purchase from this seller and I’m impressed. The hair is good quality and soft, lace blends perfectly and there’s an adjustable strap in the back so it’s easy to install…this bob will probably be a repeat purchase for me
This hair feels soft and is true to length. Can’t wait to install it.
This spectacular. Just a little detail the cut from behind a little uneven. But of the rest I love it looks super real and I would buv it again longer
very soft, I love this hair.
This hair is absolutely gorgeous it's breathtaking it take color very well. The package arrived earlier than expected and thank you who kept me up to date despite the time difference. I received gives and I love them. By continuing having your incredible sale with high quality hair and your excellent customer service.
Too beautiful, very soft, shine of doll hair, very natural.
nice ❤️
This was my first time trying a wig, so I decided to go glueless. I LOVEE how easy it is to work with, and I also LOVE that I can style it as though it's my real hair. I added some curls to the front to attend a wedding, and my family friends loved it
A truly beautiful hair piece. I Install it for my prom, it is very beautiful! It's silky and flowy. I wore it out and received a lot of compliments,which made me happy and more confident!
I am very pleased with this seller besides being super attentive and very fast delivery, only made 10 days
This wig is thick, soft, and very little shedding. I'm so happy with this buy. I recommend this one!
Good quality thank you to the seller
Really nice hair, may need to trim some parts though
This hair was so soft and it came really fast too! The seller kept communicating with me and was so nice! The length is true! The hairline is natural and the knots are small. It is a nice wig!
this is a beautiful wig baby I love it and everything about it. I'm very pleased with my purchase. The hair is 100% human hair. It is glueless and ready to wear. The hair is very soft and silky.
This is my first ever wig and I love it! I've so many commenta on it. I'm now looking for my style to hit them with lol.
I recently purchased this wig and am very happy with my decision. The quality of the hair is very good, the length is very correct, the hair is smooth and beautiful and natural. Wig is also beginner-friendly. You can't go wrong with a bob wig.
This wig exceeded my expectations. Great texture. No shedding. True length