We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
*A real review lol* its really good hair...holds curls very well and the lace is great & its true to length yall I dont understand why people are giving one stars its definitely 5 star quality and the customer service is also great they reply so fast and are so so helpful. Also the hairline is plucked great. I was nervous ordering, so glad I did!!! GET THIS WIG YALL! Definitely recommended!!!
The hair extremely fast, faster than the time that was estimated, theres no smell, really soft, great human hair quality, looking forward to wear it at the end of the year to a very big event.
Great wig sheds easily though, doesn’t hold curl very long and wasn’t 28 inches more like 22-24 inches
I am very impressed with this purchase! ! ! Stay connected throughout the shipping process. Hair is soft to the touch and is a 100% real wig. The length matches the description and the arc is beautiful. The sellers service attitude is very good. The price is affordable, the hair quality is amazing and I am very happy with my hair. highly recommended.
My wig was very thick and I like the quality of the hair . There was a little confusion on which wig was sent , they quickly sought it out and my wig delivered on time! I would definitely order again !
Unit is beautiful! The lace is light but can be dyed. Hair is soft and there was no order. Will buy from this vendor again.
Everything went very good. Fast shipping in just a few days. Hair Quality is good so far. I have washed it ones, no tangles or knots, the hair is full and soft. What i found very thoughtful is the elastic band that came with the wig. Already put in place. The wig is going nooo where, Lol. Thank you i will buy more wigs from this seller.
This body wave wig is faithful to the length and is very, very soft! I highly recommend buying this wig for everyone! Its price is reasonable! The ends of the hair are neat, there is no hair loss, no tangles, and no strange plastic smell. Can be heated well. If you are still hesitating, please buy directly.
I love the wig very beautiful and soft,no bad smell, true though the length,I love it,thanks sell, very fast shipping
Looks and feels good, no shedding but only 4 stars because it’s definitely definitely isn’t 26” haven’t installed it yet.
Ok so yall this hair is it. It took me a long time to find some hair from a gender that I liked and that was good quality. I got this hair for my birthday and I’m in love. This is how the hair came out and it was so easy to wash and maintain. Even my beautician said she loved it I would deathly recommend..
I love this wig!! It came in two weeks and it was worth it the purchase. The lace is a lighter than me but putting some powder or lace tint would probably solve it. It is glueless with a band in the back, I glued it down just because I didnt really like how it was the lace was floating lol. Hair is so soft and accurate with the inches (28) and really easy to handle with heat. Its also pretty full and doesnt seem to shed a lot so far (Ive washed and bleached it)
The The Big Lie was the most important thing in our lives today that I have learned from my own experience of life in a different world than the one we had lived before the beginning and the end and I
i received my 22 in body wave glueless wig in an exceptional amount of time, it was well packed and no scent, the hair texture is awesome and soft very manageable, only problem I have is that the band and the lace is sewn together making it fold up so I had to cut it to make it lay properly
I received this hair in perfect packaging no funky smell, hair very full n bouncy I recommend you run n get this unit. I will definitely be ordering from here again.
I loved this hair its so soft and literally no shedding!!! came with no smell and the lace was great I definitely recommend