We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
First off I would like to say that the communication was a breeze and the seller was very helpful and friendly! This wig is glue-less and it has nice quality. Shipping only took about 3 days. I was very pleased with the hair. It was very minimum shedding! I was able to style the hair in many different ways. I did a side part, middle part and a pin-up ponytail. The hair is true to length and the texture of the hair is very nice. Such a beautiful wig. If you're reading this I think you should buy this wig. I was able to wash the hair as well. You can also bleach the knots as well! Easy wig to work with and it had such an amazing lace on the wig. Knots are small and the wig is easy to maintain.
I love this hair! It is gorgeous had no smell. The lace is AMAZING! I mean it melts right into your skin. It maintains the soft amazing textures when I wash the comb the hair. The hair did not shed, and the curls came out beautifully. This hair is really thick did not upset me. It is also true to length. I love everything about this hair. Shipping was fast, services was great. I'm so impressed will be ordering again!
This wig is so cool. I've been wearing the wig for a few days and it's my favorite of all the wigs I've bought. I like this lace, it's transparent, and after putting it on and organizing, there's no trace left. The hairline is also very natural. I often wear this wig shopping and dating. Love it!!!!
I'm so in love with this unit. The quality is amazing it has a lot of fluffiness to it, the hair is very soft and thick. This unit was a great purchase and very affordable and it even came with gift items, not to mention the packaging very amazing. I highly recommend this supplier you will not regret buying.
I loveeee this hairrrrrr! The first two days I used water only. Once I wanted the curls to become more defined I completely saturated my hair with water brushed it through, added a little bit of Hawaiian silk and twisted my hair into two ponytails before putting on my bonnet. In the morning I would unravel the ponytails and scrunch my hair while blow drying! Now I feel like a sexy lion lol 10/10!
This is one of the best wigs i've tried in a long time the hair is very full!! It is a 13x4 lace frontal and the lace i found to be easily blendable, i've noticed a little shedding but the wig is literally so thick you can't tell and it's not a bad amount at all the lace blended so well!! the hairline didn't need much work and the color was perfect. Came Quickly and the seller is great as well friendly and easygoing came with lace band and wig caps!!
It's great to arrive within a week! This is the hair for the party I am about to attend. It is 100% human hair, very dense. The hair is very smooth and shiny. This is my first time buying hair of such good quality, it's very beautiful! I believe I will receive a lot of praise for it. I think I will continue shopping here.
This is one of the best wigs i've tried in a long time the hair is very full!! It is a 13x6lace frontal and the lace i found to be easily blendable, i've noticed a little shedding but the wig is literally so thick you can't tell and it's not a bad amount at all the lace blended so well!! the hairline didn't need much work and the color was perfect. Came Quickly and the seller is great as well friendly and easygoing came with lace band and wig caps!!