Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
I was pleasantly surprised to receive it. Lace suits my skin very well. Fullness is everything. It's very, very silky and doesn't come off. The seller is also very good at communication and has recommended it to my sisters.
Wig is very beautiful. So light and natural!!! No shedding at all. The hair feels very smooth. The quality is really good;Shipping was fast. Don't hesitate to buy it.I believe you won't be disappointed.
It was easy for me to install, really soft, and stayed thick even after I washed it. The texture was just what I wanted hair were full and gorgeous. This is the best wig ever. Do not hesitate to buy it!!
Hair is super beautiful. I wear for a few days, it has no problem at all, very breathable and comfortable to wear. The lace is transparent,workmanship is very fine, very close to my scalp. I like and very satisfied, praise!!
This is my third wig from this company, and it has definitely been good. The length is accurate!!! The lace is very transparent. After wearing the wig for a while I noticed the shedding is minimal. I love the quality of the hair!
A very beautiful wig that perfectly fits the description. The pre pulled baby hair makes it look very natural,just like my own hair. Very good Quailty very soft and full. I love it!!!
Very fast shipping!
The quality of the wig is flawless, and the hair is super soft. It's true to length, the lace is HD, and the knots bleached well! Shipping was fast, it took 4 working days to arrive.
Great quality Hair! The hair is super soft and silky. The lace is not thick and the knot is so small. With little to no plucking, its baby hair is very natural. Can't wait to put it on!
I received it within 4 days after placing the order. The customer service was also very patient. The wig is shiny and silky. It's easy to wear, looks natural and it's comfortable. So far so good, I'll definitely be able to judge it more after using it for a while!
I have installed, the feeling is very great!! My hairdresser said the lace is easy to work with as well. Really soft and shiny. The texture is exactly what I wanted, the hair is full and gorgeous. Thank you guys so much, I will be back.
Took 4 days to come in!! It s very soft and full with no shedding and the lace is amazing. So cute, it's a good wig for the price.
This hair is really great, the exact length, very silky. I've taken it of washed it and had it reinstall on me it's simple has me feeling beautiful. I love the way it looks on me which is amazing. When my order was on the way, they let me know every step and what time!
This wig is so shiny, flowy and soft!! The density is perfect, full but not heavy. Also the lace and baby hair are very natural. And the knots are literally perfect. It was perfect five stars. Don't go, run and get this wig!!
I was hesitant at first but I end up buying it anyways cause I really wanted to try a bob and the wig was really nice, soft and very minimal shedding. The lace melted really great and it bleached well, I recommend it forsure!
Hair came cute lashes and a wig cap, there was no smell. I have not installed it yet but so far it is so soft. No shedding, and the lace is nice. I can't wait to install it for my trip in a few weeks.
Very fluid, natural & silky! I think this is the perfect length for a spring and summer time bob. The hair is very full and thick. The lace is deep enough to allow me to have my part anywhere I want to. Definitely worth the amount of money spent.
Arrived before the deadlin, soft hair! Did not fall strands when combing. 100% human hair, tested a few strands with fire, very soft and straight length! Very happy with this product.
This hair is very comfortable for everyone. This hair is very soft, easy to install, basically no hair loss, and easy to maintain. The seller is very responsible, I will buy it again.
My friend said that the texture of this hair is the best he has ever seen. This hair is shiny and sliky, it loos very natural. You can see the lace how transparent and high-definition it is! This wig was absolutely amazing.
The hair was nice and thick. Came ready to wear not much effort needed to install. My first wig lasted a while with multiple installs and remained full. I'm in love with it!
wig is veryy soft and the lace looks good preplucked hair line cannot wait to install
This wig exceeds my expectations, it came very silky and full, it's true to length as well, the quality is amazing and it shines. The lace is very thin and transparent. It is perfect!!
Hair is completely awesome. This was one of the easiest lace I installed, it definitely was the best lace in the world!!!! It was true to length, didn't smell bad at all, superr soft and barely sheds. So far, I like it.
so soft and beautiful... thanks to the seller for quick delivery less than 5 days
Came faster then expected. Gorgeously plucked and easy to melt and style. It looks beautiful,after wearing it. For a day, I didn't notice any issues, the wig is still very cute!!!
My wig came in about 4 days and was very easy to put on. it's very silky and 100% human hair. Overall, I'd say it's a fantastic choice I will definitely be buying from them again.
This is my second time buying from this seller. Pre plucked with minimal shedding. Really full and soft, and the lace melts so good, length is correct! I've reinstalled it so many times and every time it's perfect.
The hair looks exactly as displayed. It's smooth and soft. This is my second order because of its quality. Love it and recommend it to all bob hair lovers!
Very effective communication. The hair is so beautiful, its nice and silky. the transparent lace blends seamlessly with my skin tone, giving me a flawless and undetectable hairline. I highly recommend trust me its worth the money!
The hair doesn't shed & it's full. No odor, even down to the ends thick. How great the lace melted this is by far my best install. I am so happy that my hair stylist recommended this company.
This wig makes me look so pretty. It's really thick!! I really love the lace and how full and true to length it is. The hairline and lace are very natural,just like my original hair. This wig works great!!
Love it !! very soft
Absolutely love this hair! Really nice, soft quality hair no shedding, knots are small able to bleach. It's fits comfortably and I had to do minimal work to style it. I will buy another from this store.
Very beautiful hair!! This wig is so so good, soft, silky and smells really nice, its one of my favorites. It looks so real and feels very snug and comfortable.
This hair is everything you want! The hair is very shiny soft and thick enough. Lace blends perfectly with my skin without any color difference. The installation of the wig is very simple. And the communication with the seller is very fast and reassuring.
The hair is very silky, and a very full thickness. The lace is very transparent. This is a lightweight, soft, and natural bob wig!
Girls, buy this wig!! The density and length is exactly what I ordered. Very easy to manage,and very friendly to beginners. This is my second purchase. I received the goods in 4 days, recommend everyone to buy!
This wig arrived in 4 days! Super fast. The hair is very soft and full. There is no strong odor. The lace is very nice and natural. And it's very easy to wear. I don't need to install too much just wear & go. Buy this wig !
This wig was so full, the lace melted instsntly! It feels and it lays like natural hair. If you are contemplating buying this hair just do it!!
This wig so was easy to install!! It's so soft, bouncy and no smell. I did not bleach the knots, the transparent lace was so easy to blend. Worth the buy for sure!
The wig is nice. The texture is nice and soft. The hair is true to length. If you ordering from South Africa, just note that it will be delivered to the post office. I had to pay R700 for customs and clearance fees, not what I bargained for.
I must say I love the hair. The delivery was very fast, it took about 4 days. The hair is actually good quality, is really beautiful, silky smooth. I highly recommend. You can literally see from the picture of smooth it is!
Hair It is honestly feels like silk to the touch! It's smooth, soft and full from root to ends. Very natural, the lace is very high definition. Completely washable, doesn't shed much! Shipping was very fast, I received my hair within 4 days.
This wig is so beautiful and full for such a reasonable price. The hair is really soft and not very much shedding. The main thing is that the hair quality is very shiny,just like my own hair. It was really easy for my hairdresser to work with. I got a lot of compliments. This wig it's perfect!
The wig is so shiny and full. My wig arrived in 5 days, super impressed with the delivery. I also received a free pair of mink eyelashes and a wig cap. The wig is true to length,honestly perfect. Super like with my order , girls don't walk by run and order this wig, will defiantly be ordering again.
The first time of purchasing from this store and the hair is just as described, soft, light, and easy to style. It's the length that i want. The delivery was fast, and the seller's communication is top notch. I love my hair, thanks seller.
The lace melts well on my skin, and the wig fits perfectly, giving me confidence in how natural it looks. The texture is very good and has not fallen off so far. This wig is exactly what I expected. I would definitely buy it again.
I received it and have already worn it. The installation process is easy, with almost no hair loss, very soft and elastic. The knot is perfect, I don't need to bleach it. The store was very nice and they have been patient with me!
Hair received in great time, I have installed, the feeling is very great!! My hairdresser said the lace is a good lace. True to length!! Really soft and shiny. It feels really light but looks full and nice. I think I'm in love.