Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
Very natural and smooth curls! I almost rely on it, it really suits me because it can cover my round face haha, I really recommend it to everyone
It is very beautiful and of good quality
Look at this hair; its curvature is very beautiful; and the hair does not smell; my hair is still very wave after washing; the hair is very shiny; very good quality; no fall off and no knots; I am super satisfied! Highly recommend ordering; I will definitely buy again!!
his seller is great. The quality of the body wave hair is very good; let alone the delivery speed is super fast. It's less than a week; highly recommended.
The hair is perfect. The knot is very small; and the length of my hair is very suitable for me. It can preserve curvature well; and the lace is also perfect. I received a lot of praise at my birthday party!!!! I will order an additional one!!!
I really like this wig. The body wave pattern is very beautiful. There is no smell of chemical treatment; it's 100% human hair. Even if washed; it will remain wavy. The lace is very beautiful; with a large area and small knots.
The wave wig is super beautiful; Very soft; And the length is accurate! When I finish washing it; I think all of this is worth it! Even after washing with water; Hair is super smooth and shiny. Lace is transparent.
10/10!! I will purchase from this company again. I received the product within three days; thank you very much! Moderate length; soft wig quality! I recommend it to my sister; she and her hairstylist both love this wig!
I love this wig! The hair is soft and didn't have any smell to it. It was easy to style it came pre-plucked i bleached the knots and everything. I bought 13x4 36 inches and measured it with a ruler, it was accurate and accurate.I just got my install today for my birthday. So far so good; I will most definitely be able to judge it a little more after having it in for a while.
The hair is very good I recommend u buy this hair its exactly like the picture provided. The hair is true to the length and thick for the density. The vendor is very good with communication. I will be buying this hair again thank u!
Love my hair; it's amazing!! The seller was nice and patient. Best hair I've ever got love it! Just like really. The hair feels soft and the length is great; I am new to fitting wigs; this is easy to use and the thickness feels great. After installing it for a while. I finally got out of the house to have some fun and it looks just as great. Very full and thick. I don't need to add any bundles at all. The lace is thin and transparent. I love everything about this wig.
When the hair arrived it was super soft and had no smell. After measurement; the length is also true;The curl patterns are amazing; and it is VERY well made. There is no shedding or tangling. I LOVE it soooo much. Would definitely buy again.?
ok not even gonna lie the wig is sooo soft omgg; the lace is just everything. I haven't put it on yet but im soo excited tooooo. This is the first wig I bought in their store and i was a little scared but once i seen this wig all that fear went away! BUY IT YOU WONT REGRET ITT
This is the best lace I have ever had! It's so soft; length and density are exactly what I hoped for. I love the hair and the seller has been with me throughout the process. Seller was very detailed answered every question I had and show me the hd lace before they ship it out.
This is the most beautiful hair I have ever bought; This is actually the first wig I bought... It's really worth it for all of you.. Almost not falling off; Hair looks wet and dry; But personally, I only waited for no more than 4 days! Absolutely shocked! recommendation
The wig is good do not hesitate to buy I will order a longer one next month I loved that I did not expect that beauty.Thank you seller for being faithful to your business!
This body wave hair is gorgeous! The lace is very thin; unlike some wigs where the lace is very thick. The hair is very smooth and looks very natural. The knot is very small; and the hairline is pre formed. I can't find anything better than this. I haven't installed yet but I can't wait to!!
Fast Delivery took less than 5days ! Hair is soft no smell ! Transparent lace ! I order 28 inches 180% definitely giving long full .. can't wait to install 2nd time ordering from this vendor !
Definitely a good find! This wig shipped quickly and was true to length when I received it. I was able to tone it easily; so it wasn't hard to customize. Soft with Very little shedding. Good quality for the price!
The hair is the exact length and very easy to style. There is almost no shedding and it is very heat resistant. I highly recommend this product to anyone looking for a reliable wig that can be reinstalled multiple times!
This wig is thick! The best curly wig I have ever purchased. Full, accurate length, soft, and has great lace. Hair won't get tangled, smelly, or fall out in large quantities. beautiful. I love my hair so much 10/10
I fell in love with this wig when it first came out the package. It was soft and my fingers flowed through it with no problem. There is minimal to no shedding with this wig which is expected with any wig.
I want to start off by saying this wig is absolutely beautiful. I have received so many compliments in regards to this wig. It is true to length. The unit is pre plucked which I loved. The hair is super soft and I have not noticed any shedding.
The delivery quality is very good, a bit early, the seller is very warm, the hair is very soft, and the hair won't fall off a lot, and I really recommend its length. This is a great hairstyle; Even with wet hair, it is very beautiful, and I definitely recommend it.
Now I want to tell you that this is a great wig. It looks very good in quality; Directly coming out of the bag, I also measured it and found that its length is correct. This wig is very beautiful and full. Soft hair; No entanglement; No shedding; The color is very beautiful; Good hair condition; And the lace is perfect. Very satisfied!
I am very happy. The wig is like the description on the page. Excellent quality. It looks very natural. Super soft, lace is easy to match, and the knot is also very small. Its length and density are both very accurate, and it has curls. The goods are being transported very quickly. I am very surprised. Good seller! Thank you very much
It goes without saying that I absolutely love this wig, it really suits me, it maintains its shape all day long and has a perfect look that boosts my confidence. If you're looking for a quality wig that's easy to style, this is an excellent choice. The quality and beautiful, natural look are worth it. highly recommended"
Wigs are super cute; The length is absolutely accurate. A wig with an absolute density of 200% is very thick, and the full lace is very thin, which means it is easy to melt and the hair has no odor; The luster is very good, and the hair doesn't fall off at all. I like this wig and will definitely order it again from these people. I really like this wig and can't wait to install it.
Great! The body wave pattern is very gorgeous. There is no pungent odor. The length of the hair is realistic, with a cute appearance and well packaged. So far, I am very satisfied with this unit; I have no questions about detachment and entanglement.
the hair is extremely soft and accurate to it's description. the shipping was fast and communication was great. i received the hair is very thick;looks very natural;love it.
PURCHASE! Let me just say That I am someone who is very picky about hair. But if you are reading this review. Go ahead and purchase. It looks so beautiful;the texture is amazing and this wig is an overall yesss!
I highly recommend buying this kind of hair; it's good quality; its true length and body wave pattern remain the same; you don't need any heat when buying this kind of hair. Thank you very much for your quality
I received it soon after delivery. I really like it very much!! I was also praised for taking it to dinner with my friends. The quality is very good and lifelike. My friends also let me recommend the link!!!
The body wave wig is great; it's the perfect length and very soft to the touch. Hair is beautiful and shiny; no odor. The density is very good; and the hair overall is very thick. The lace is also HD and one of the best laces I have ever purchased. Please don't miss such a good wig!
It's a nice wig. Good value for money, very filling, and the seller's communication was spot on; they made me feel comfortable along the way.
This wig is thick; the color looks natural; there are no tangles; there is minimal to slight hair loss; the quality of these wigs is very good; I like it very much; the curl pattern of the wig is also good; it does not lose its shape easily!
Every friend is asking where the wig comes from. Oh my god!!!! Very plump; just right. The lace is very thin and very suitable for melting. Lace is really good; which makes the installation look very natural and integrates with my skin. I like this hair! It's definitely 10/10.
Arrive three days early! This hair is worth the money. The deep curls are gorgeous; the hair is perfect; super soft; perfect length and fullness; tangle-free. No pungent smell; and the lace is very transparent. very cute! ! Guys; this hair is my favorite so far!
The quality of the hair is very good, there is no smell when opened, and the shipping was fast, I received it in a few days. The wig is beautiful and the length is accurate; it does not fall out or tangle and is very soft; very full, love it ,Thanks
This is my first time purchasing from them; the hair is very soft; the knots are small and the lace is thin; and it is very sheer. The curls turned out much better than I expected and I love the whole wig. Accurate length, full thickness, hair will not get tangled; no smell. I really like it; thank you!
The black body wave hair is so beautiful. I wore it for photos as soon as I received it. My sisters said it was beautiful and its length was real. As described; the hair was shiny and soft; just like my own hair. You can't see I was wearing a wig; I like it! Strongly recommended!
Perfect curly hair that perfectly fits the seller's description. Actual length and density!! The hair is thick and soft; and the curls can be maintained consistently. Lace melts perfectly! Everything is fine!
LOVE THIS HAIR!The lace melted perfectly looked so natural.10/10 recommend;will definitely order again.
I loved this wigs the knots were perfect and the melt is amazing I defiantly recommend buying this wig and has little to no shedding and for the price you just can't beat it. Also wig was true to length and very easy to install.
Shipping was fast!!! Communication was Great!!Seller was very helpful with any questions or concerns that I had.Baby hair look sooo natural.This hair makes me happy all day!!!
That's so cool! I really like it!! A very beautiful curly wig! Just in time; my hair has no odor and feels very elastic. This wig is very soft and perfect. I always like curly hair!! The quality is very good; I am very satisfied; and the seller can answer my questions at any time.
The hair is really soft and looks great... I haven't had it installed yet but so far so good, I love the wig, super curly and big, full, the lace is thin and nice, nothing to complain about. My scalp is really numb!
The hair exceeded my expectations. The wig is full and there's no shedding. At first I was skeptics but I absolutely love the hair . 10/10. I also love that it's pre-plucked. Don't forget that hd lace.
THIS IS A REAL REVIEW !! The wig came in about 3 days. It was true to length; full frontal; and no smell. I definitely recommend buying. No shedding and for the best price.
This is a great wig. It's very fluffy, no tangles, no hair loss, and has good density. The lace is very thin and suits my skin. I like it very much. I've discovered a treasure.