Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-15 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adaline Hairs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adalinehairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Our reviews are verified for authenticity
The wig was super soft the melted perfectly the color was everything. No smell and no shedding it was fuller than expected I give it 10/10.
I love my hair it is so beautiful. Everything was exactly what I had expected and nothing less. The hair was exactly 26 inches long and came with my 5 gifts like you said. I am always happy with my service and I love ya'll for always making sure my packages arrive safe and on time thank you!!!
This wig is so beautiful, low maintenance, doesn't fall off, oh, my God, unbelievable. I'm going into my third week of wearing this wig, I haven't heated it since I made it as a baby, let me tell you what I do is tie my hair down at night with my telescopic stick and then sexy hair, this color complishes any skin tone, I promise you won't be disappointed, get this hair now ❤️
I can't complain that the 26-inch price is too good. What I like about this wig is that the hair is so soft. It is easy to install advertising style and everything is ready. The wig is of good quality.
This hair is so beautiful and is really soft and no smell or shedding. I received so many complements because the color is so pretty. Definitely will be ordering more from this vendor in future. Great quality hair
This wig was amazing. Great quality hair, minimal shedding, and vibrant color. This unit was lasted me almost 3 weeks and I received tons of compliments on it. The price was very reasonable and I would recommend buying this hair
This wig is everything, the density could be better, but it's not so bad, minimal shedding, enough separation space for the middle part. Good color, no smell, good length.
Great wig! My first time trying a lace wig and it came preplucked I was able to install myself as a first time user! Will def order from again!
True length & shedding. 26 in is nice soft & absolutely love this wig I curled it holds curl really well. From the timely shipping to the packaging to the quality and installation!! After I installed the wig I just wore it in its natural state for a few days. I recommend this item 100000%. I will definitely order this company again
I love this hair so much! I was surprised the hair looked like the picture. This is true to length. So far I see no shedding. It has very soft texture and great quality. 10/10 recommended. Buy it now guys
The body wave wig is great, with a moderate length and a very soft touch. Hair is beautiful and shiny, with no odor. The density is very good, and the overall hair is very dense. Lace is also high-definition and is one of the best lace I have ever bought. Please don't miss such a good wig!
The packaging was nicely placed and there was no damage. This wig is exactly what I wanted it to be. I am very happy to install it at my birthday party. It is very soft. The lace is beautiful. I will most definitely be a forever customer. Thank you!
Hairrr is beautiful!!! I need a vendor for this hairrr bc my girls loveeee itttt 20/10 lace very thin!!! Melts sooo good curls/crimps hold for daysss. Just everything about this hair. This all I will be purchasing
Received the hair very quickly its true to length and very very soft and silky I love it
The shipping on the wig was very fast. Vendors are very friendly. Wig was very thick and beautiful, I will be purchasing again !
The color is absolutely amazing I did not think that it would be a good match for my skin tone but it definitely is.
Hair is very nice and silky. Seller was very helpful, kind and responsive. I had a great experience with them. Definitely will be buying again.
i love the wiggg its so soft & full. the correct amount of inches and everythinggggg i love it so muchhhh!
The color and texture are nice. My head fits perfectly into my hair cap.It will be strong after installation, and the wind will not blow away.It's easy to heat.
hair is soft, no knots. The first shampoo was a success and the hair was still soft. Very little shedding. No excessive bleeding in hair color. Hair color is even and bright. The hair is of good quality. Another order will be placed with the company.
OMG..! everyone is just inlove with my hair....all natural its. Even I didn't do any thing but just comb it...I am so happy happy and its the softest hair I ever bought Thank Thank you so much. ......more buying
Hair is very soft, minimal shedding which is good and the wig fits very snug. Been getting a lot of compliments which is good so will be ordering again
Love the hair so soft and deliver was so quick, am absolutely in love with the hair It is all worth it! Seems like I'm going to be a regular customer!
First time trying a bold colored with, and a lace one at that. Hair was and still is so soft, and true to color and length. I was expecting more of an orange color but the ginger is the best color for the fall?? Very satisfied, no smell just an a beautiful well made wig like describe. I did have to do more plucking on the wig to make it more natural but I will most definitely be getting other colors!!!!!
I LOVE THE HAIR!!!! I will be purchasing again.The lace is wonderful & so is the hair quality. They shipped it fast there was no delays.
The hair is very soft and beautiful!! They shipping very fast no shedding at all !!! I will be buying from this vendor again.
Oh how wonderful the hair is..Absolutely LOVEEEEEEEEEE THIS HAIR...it's soft, bouncy, no shedding...The color on this unit EXCEEDED expectations.. im very happy with this purchase! Will order hair from them again!
Honestly girls go for it!! Buy there!! Even though she took three more days to come patience pay. I thank the salewoman with whom I had a very good communication despite the time difference. Very listening. otherwise there is almost no hair that falls out after washing. 1000/10
Really love soft hair, does not shed at all. Very happy with this wig and it does not get knotty either.I will be purchasing more hair from this company.
Ordered this wig for my birthday and it got the most compliments!!! It's very soft, does not shed and the length is everything. I absolutely loved how it turned out!
Such lovely hair.The delivery was very fast.I was not in a hurry to receive it.I didn't have high hopes,but the quality of the wig was surprisingly good.I even cut bangs by myself, which was very easy to operate.
This wig was too good I liked it very much. It was so soft and true to length.
it actually surprised me at how good it looked and felt. Great hair!Overall 10/ 10 would recommend and Will be buying from them again.
I'm obsessed with this color! The hair itself is so good! I like it. This wig has a lot of room to distribute and is suitable for different hairstyles.The knot is also small. Lace is thin, so it melts easily. I like the color and the hair very much. It's definitely worth it.
love the color that lve choose and the wig is nicely made. The color is perfect and the texture is really beautiful. I have never owned a wig this bold in color and I sure it would look great on me but I was surprised that it worked out as I hoped. I love my new wig!
Very Good quality wig.True to length and color .Wig is soft and doesnt shed at all.I absolutely love the hair.I recommend you buy from this store or company. Thanks Great quality, accurate length and accurate density
This product is worth buying the color was beautiful hair didn't smell super soft can run your fingers through it. Lovely texture and worth purchasing .I will be buying more from.them in the near future.
This wig looked amazing the part was perfect !! The hair is super soft and minimum shedding !and you CAN'T BEAT THE PRICE. The lace was even good! If you were questioning to get this, I'm here to tell you to get it. You won't be disappointed
Beautiful human wig, arrived very quickly,Its beautiful and long I love too much in a very cute bag , and the seller was very attentive and cute
Sisters,if you have any requests,you can really tell them. The seller communicates very well.The hair is also very soft and shiny.There is no shedding at all.The color is also very pretty.I will order again.
The curls are great for the wig..and the color is just like the picture. The hair doesn,t tangle easy and the lace is hd which makes it so easy to melt,I highly recommend
This hair is amazing quality!Itis so soft,doesn't have a weird smell and the lace is perfact.Iordered 28" and it is ture to length.
I love this wig! Hair is real soft and hot very well. Fantastic, especially at the price! Little to No shedding
The ginger human hair wig is really beautiful.The hair is soft and thick, smooth and elastic. I highly recommend this product and the knots are small , yall better come get y'all one of these.
It is a really beautiful and soft hair I have no doubt that it is the best is as soft as the hair of a baby has a beautiful copper tone is very good texture I recommend to buy it
Loved the wig so much, the texture and look is perfect. Not mention the great service and going above and beyond, she made sure I received my package although I was out of town.
This is the best hair I have ever ordered ?? It is so soft and the length is spot on. They communicated great and received it within 4-5 days of my payment, you better get this!
Worried that my hair was too short, I talked the seller into replacing it with a 26-inch wig. I really like this wig. Good quality, less shedding, won't wrap curly hair well. The hair is soft, the length is right, the lace melts easily, does not require bleach, and is definitely recommended
The lace is perfect! Real hair, arrived well before the deadline and is beautiful! With internal comb, elastic, ideal length I am very happy and beautiful!
The hair was shipped fast. I was expecting shorter length! But was surprised with great length! It held curls well and looked great straight. I would buy again but longer longer length