We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-15 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different length or color of hair. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I love it. Hair is really soft and the pattern is really pretty. Ends are nice and full and lace looks like it will be easy to work with. Shipping was very fast! The wig is thick and the curls are stunning. So far a little shedding ,for Curly ,it's normal,but no tangles. I just wet the wig and go every day.
The wig was pretty thick so soft
The hair is amazing and is so soft!
its not at all the same texture thats pictured. this wig is a tight kinky curly. worth the pice. soft well no smell but different pattern
I must say this unit is very beautiful, soft, full and it is a must have. It has no shedding, the density is very full, shipping time was very fast, the packing is perfect. I ran my fingers through this unit to see if it would tangle or lose any hair but my fingers just glide through. I recommend this hair 100% and the price is ever reasonable.
Very Full, i love it
First time shopping on here and I must say I’m truly impressed this wig is a gold mine love love love highly recommend
Very soft and straight hair is good quality
I love it ♥️♥️♥️♥️
Oooomg this wig is very very soft and full. It feels comfortable on my head, this wig is great quality. If you want an affordable human wig. This wig is perfect for you. I got 13x4 Lace Front Human. 28 inches. It came with a wig cup and wig elastic which is amazing. I really got a lot compliments wearing this wig. I absolutely love this wig. I highly recommend it ❣️❣️
Love this wig! Its the perfect wig , its no hassle and water and mousse go a long way with this unit. If Im headed to work Ill add some water and conditioner and detangle through to give it that wet look. When it air drys and becomes more voluminous I fall in love with it as well. I highly recommend buying one because who doesnt want versatility added into their wig collection
This is the best hair I ever had !!!! and its very very thick and full. If ur procrastinating about getting this hair hurry and buy it !! I never left a review before on anything but this hair is so bomb yall.. and for such a good price ! !!
Love it
Love it
Everything was perfect! From the service to the wig. As for the wig, it is honestly stunning exactly what I wanted
Wow this hair is so full and true to length . Baddies u will love this . The seller communication was excellent and the shipment was so fast. I can’t walk in peace without getting complimented. I love this wig . I bought 30 inch 250 density and this is giving volume !!! The lace melted like wear is the lace ? Girlies u need to run in on this one it’s affordable and great quality
received my wig early. second time buying.beautiful wig.l highly recommend
its also very soft and its so pretty when you wet it.
I love this wig its true to length I got 16 it came exactly as described. I really recommend it!!!
Love it,Very Fast!!!
I only get my hair from is onetide hair. I love this wave wig as people think its my own hair. Its low maintenance and looks natural.